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- Tasks: Lead and manage event operations, ensuring flawless service and guest satisfaction.
- Company: Corinthia London is a luxurious hotel blending modern design with traditional elegance.
- Benefits: Enjoy competitive salary, 29 days holiday, free meals, and wellness programmes.
- Why this job: Join a dynamic team in a prestigious environment, making memorable experiences for guests.
- Qualifications: 2-3 years in event management or hospitality; strong communication and problem-solving skills required.
- Other info: Flexibility in hours and a passion for luxury service are essential.
The predicted salary is between 36000 - 60000 £ per year.
Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.
If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.
ABOUT THE ROLE
The Events & Groups Operations Floor Manager is responsible for overseeing the operational execution of events on the event floor, ensuring the smooth and flawless delivery of service during all phases of event operations. This role involves leading and managing the team on the event floor, coordinating with internal departments, and addressing any issues that may arise to ensure a seamless guest experience.
The Events Floor Manager ensures that all event requirements are met in accordance with the hotel's high standards, focusing on guest satisfaction, safety, and the efficient management of event logistics. This role embodies the company's core values of heart, head, and hands, including being supportive, connected, refined, caring, genuine, positive, focused, creative, and entrepreneurial.
ABOUT YOU
- Previous experience in event management, hospitality, or a similar role, with at least 2-3 years in a supervisory position (required).
- Proven ability to manage event logistics, supervise teams, and provide excellent service during events.
- Strong problem-solving skills with the ability to remain calm and resourceful in high-pressure situations.
- Strong communication and interpersonal skills, with the ability to liaise with clients, internal teams, and external suppliers.
- A passion for delivering exceptional customer service and ensuring a memorable guest experience.
- A strong desire to learn and develop a career within luxury hospitality.
- Good level of written and spoken English.
- Flexibility to work varied hours.
- Takes pride in own professional grooming.
- Ability and resilience to work under pressure and in a fast-paced environment.
- Pride and attention to detail in your work.
- Confidence & professionalism when interacting with high profile guests.
- A qualification in Event Management, Hospitality, or a related field (preferred but not required).
- Knowledge of event management software or booking systems (preferred).
- Fluent in English (additional languages are a plus).
ABOUT CORINTHIA
Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London's magical, grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 279 beautiful bedrooms, including 7 penthouses and 55 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.
OUR PROMISE TO YOU
We understand what is important to our colleagues and our benefits offering was tailored with this in mind.
- Highly competitive salary
- 29 days paid holidays per annum (inc. bank/public holidays)
- Complimentary dry cleaning of uniform
- Complimentary meals on duty
- Extensive recognition programs and length of service awards
- Enhanced pension entitlement
- Season ticket loan
Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:
- Enhanced sick pay
- Eye test vouchers
- Access to Employee health and wellbeing programme
- Mental health and wellbeing workshops
- Discounted Salon, Spa, Food and Beverage and accommodation rates
- Discounted gym membership
- Discounts across our portfolio of international hotels
We will invest in you the same way you do it with us and provide you with access to:
- Learning & Development programmes
- Apprenticeship scheme
- Complimentary English classes
- Corinthia inspired gifts for special occasions
- Enhanced maternity and paternity pay
- Colleague social events
ELIGIBILITY
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Events Floor Manager employer: Corinthia Hotel London
Contact Detail:
Corinthia Hotel London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Floor Manager
✨Tip Number 1
Familiarise yourself with the specific events and services offered by Corinthia London. Understanding their unique offerings will help you demonstrate your passion for their brand during interviews.
✨Tip Number 2
Network with professionals in the hospitality and events industry. Attend relevant events or join online forums to connect with others who may have insights or connections at Corinthia London.
✨Tip Number 3
Prepare to discuss your previous experiences in managing events, particularly in high-pressure situations. Be ready to share specific examples that highlight your problem-solving skills and ability to lead a team.
✨Tip Number 4
Showcase your commitment to exceptional customer service. Think of ways you can go above and beyond for guests and be prepared to share these ideas during your interview to align with their values.
We think you need these skills to ace Events Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event management and hospitality. Emphasise any supervisory roles you've held and specific events you've managed, showcasing your ability to deliver exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the role. Mention how your skills align with the company's core values and your commitment to providing a seamless guest experience.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully handled challenges in high-pressure situations. This will demonstrate your resourcefulness and ability to maintain composure during events.
Highlight Communication Skills: Since strong communication is key for this role, include instances where you've effectively liaised with clients, teams, or suppliers. This will show your interpersonal skills and ability to work collaboratively.
How to prepare for a job interview at Corinthia Hotel London
✨Showcase Your Experience
Be prepared to discuss your previous roles in event management or hospitality. Highlight specific examples where you successfully managed events, supervised teams, and ensured guest satisfaction.
✨Demonstrate Problem-Solving Skills
Think of scenarios where you faced challenges during events and how you resolved them. This will show your ability to remain calm under pressure and your resourcefulness in high-stress situations.
✨Communicate Effectively
Practice clear and confident communication. You’ll need to liaise with clients and internal teams, so demonstrating strong interpersonal skills during the interview is crucial.
✨Emphasise Attention to Detail
Discuss how you ensure every detail is perfect in your work. This role requires a keen eye for detail, so share examples of how you’ve gone above and beyond to deliver exceptional service.
