At a Glance
- Tasks: Coordinate product complaints and ensure compliance with regulatory standards in a dynamic environment.
- Company: Join Corin, a leader in innovative orthopaedic medical devices.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Fast-paced team with a focus on continuous improvement and career development.
- Why this job: Make a real impact in healthcare by ensuring product safety and quality.
- Qualifications: Degree in Engineering or Life Sciences and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Vigilance Coordinator required to work within our Global Vigilance team, based at our Global HQ in Cirencester, Gloucestershire 2-3 days a week on a hybrid full time contract.
Do you have a mechanical or biomedical engineering degree, a great eye for detail and a willingness to work within a global orthopaedic medical device organisation? Corin are looking for a Vigilance Coordinator to join our high-performing team, working in a fast-paced, agile environment. You will be responsible for ensuring that all Regulatory and Quality Assurance requirements are routinely met with regards to the timely review, investigation, and reporting of product related issues, the monitoring of trending information from a variety of sources, to pre-empt potential issues.
The key responsibilities of the Vigilance Coordinator are to:
- The day-to-day administration of all aspects of Complaints/Vigilance, including product complaints, on a site level at Corin UK and to always maintain compliance to the Quality Management System (QMS).
- First point of contact for complaints and feedback received into Corin.
- In charge of making initial case triage assessment of complaints and assessing initial risk and severity.
- Evaluate that information received is sufficiently detailed and request and obtain additional details where incomplete.
- Prepare the assessment of the complaints reporting to the health authorities and the notified body within the appropriate timelines and report cases as applicable.
- Transfer of data into appropriate e-QMS “Vigilance System” (as required).
- Coordinate Root Cause Investigation activities on a site level (as required).
- Support customer response activities in collaboration with Vigilance Manager or Team Leader.
- Process and close the Complaints files.
- Provide weekly reports to Manager/Team Leader.
- Assist with returned item investigations.
- Maintain hard and soft copy case files.
- Process feedback and follow-up activities.
- Provide ad-hoc admin support to the team.
- Support continuous process improvement.
The ideal Vigilance Coordinator will have the following skills and competencies:
- A Bachelor’s degree in Engineering, Life Science or a bachelor’s degree and related experience.
- Excellent verbal and written communication skills in English.
- Basic understanding of technology or science.
- Good knowledge of Office Tools (Word, Excel, Internet, PowerPoint) & ERP (SAGE / eQMS).
- An understanding of adverse event reporting and be proficient with MS Word and Excel.
- Knowledge of the Medical Devices Directives (MDD) and future Medical Device Regulation as applicable to role is desired.
- High standard of attention to detail.
- Good verbal and written communication skills.
- Ability to work on own initiative.
- Team player.
- Good time management skills, ability to multi-task and deliver activities to timelines.
- Professional approach to work.
Vigilance Coordinator employer: Corin
Corin is an exceptional employer, offering a dynamic work environment at our Global HQ in Cirencester, where innovation meets collaboration. As a Vigilance Coordinator, you will benefit from a hybrid working model, competitive remuneration, and opportunities for professional growth within a leading orthopaedic medical device organisation. Our commitment to employee development and a supportive team culture ensures that you can thrive while contributing to cutting-edge technologies that improve patient outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Vigilance Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Corin. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of medical devices and regulatory requirements. Show us you’re not just a great fit on paper but also in practice!
✨Tip Number 3
Don’t forget to showcase your attention to detail during the interview. Bring examples of how you've successfully managed complaints or investigations in the past – we love a good story!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Vigilance Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Vigilance Coordinator role. Highlight your engineering degree and any relevant experience in regulatory or quality assurance. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working in the medical device industry and how your attention to detail will help us maintain compliance. Keep it engaging and personal!
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your written application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love a polished application!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Corin
✨Know Your Stuff
Make sure you brush up on your mechanical or biomedical engineering knowledge. Be ready to discuss how your background relates to the role of a Vigilance Coordinator, especially in terms of product complaints and regulatory requirements.
✨Show Off Your Attention to Detail
Since this role requires a high standard of attention to detail, prepare examples from your past experiences where your meticulous nature made a difference. Whether it’s a project you worked on or a problem you solved, be specific!
✨Familiarise Yourself with Regulations
Get to grips with the Medical Devices Directives (MDD) and any relevant regulations. Being able to speak confidently about these during your interview will show that you’re serious about compliance and quality assurance.
✨Practice Your Communication Skills
As a Vigilance Coordinator, you'll need excellent verbal and written communication skills. Practice explaining complex concepts clearly and concisely, as you might have to do this when discussing complaints or reporting to health authorities.
