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For Companies At a Glance
- Tasks: Provide 1st line IT support and assist with tech setup for new starters.
- Company: Join Corin Group, a global leader in orthopaedics innovation.
- Benefits: Enjoy free meals, excellent pension, private medical insurance, and more!
- Other info: Great opportunity for growth and learning in a dynamic team.
- Why this job: Kickstart your IT career in a supportive and friendly environment.
- Qualifications: Basic IT knowledge and a passion for technology are key.
The predicted salary is between 25000 - 30000 £ per year.
Corin Group is a global orthopaedics innovation business, headquartered in Cirencester, Gloucestershire. Across 7 units in Love Lane, we manufacture knee and hip implants that are then shipped around the world to provide patients the best possible outcomes. With over 400 employees, we are focused on precision, quality, and customer demand to ensure that we are producing a high-quality product at all times.
We’re looking for an IT Support Assistant to join our friendly IT team at our Cirencester Head Office on a 6-month fixed-term contract. This is an ideal opportunity for someone early in their IT career or looking to move into an IT support role.
The Role
- You’ll provide 1st line IT support to Corin employees, acting as the first point of contact for day-to-day IT queries.
- Your main focus will be supporting internal users, setting up IT equipment and helping keep systems running smoothly.
Key Responsibilities
- Provide 1st line IT support to internal users via the service desk.
- Set up laptops, monitors, peripherals, and system access for new starters.
- Log and track IT issues accurately, escalating where required.
- Assist with basic hardware and software troubleshooting.
- Support user account setup and access requests.
- Help maintain basic IT documentation and user guides.
- Work closely with the wider IT team to resolve issues.
About You
You don’t need extensive IT experience - some IT knowledge and a willingness to learn are key. Ideally, you will have:
- A genuine interest in IT and technology.
- Basic knowledge of Windows and Microsoft Office.
- Confidence using computers and resolving simple issues.
- Good attention to detail and a logical approach to problem-solving.
- Strong communication skills and a helpful, customer-focused attitude.
- An IT qualification or apprenticeship (desirable but not essential).
We offer great benefits which include:
- A free canteen where you are able to enjoy hot and cold meals.
- Excellent pension – starts at 6%, going up to 9.7% after 18 months.
- Life assurance – Six times your basic salary.
- Private medical insurance with BUPA for you and your family.
- Free annual eye tests and flu vaccinations.
- Employee referral program where you can earn up to £1,000 for each successful hire you recommend.
Corin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
IT Support Officer - 6 Month Fixed-Term Contract in England employer: Corin
Contact Detail:
Corin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Officer - 6 Month Fixed-Term Contract in England
✨Tip Number 1
Network like a pro! Reach out to people in the IT field, especially those who work at Corin Group. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your basic IT knowledge. Make sure you can talk confidently about Windows and Microsoft Office, as these are key skills for the role.
✨Tip Number 3
Show off your problem-solving skills during the interview! Think of examples where you've resolved issues or helped someone with tech troubles. It’ll show you’re ready for that 1st line support role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace IT Support Officer - 6 Month Fixed-Term Contract in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Support Officer role. Highlight any relevant IT knowledge, even if it's basic, and show us your enthusiasm for technology!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your genuine interest in the position and the company. Let us know why you want to join our friendly IT team and how you can contribute.
Show Off Your Problem-Solving Skills: In your application, mention any experiences where you've successfully resolved issues or helped others with tech problems. We love seeing a logical approach to problem-solving!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Corin
✨Know Your Basics
Brush up on your basic IT knowledge, especially around Windows and Microsoft Office. Being able to confidently discuss these topics will show that you have a genuine interest in IT and are ready to tackle the role.
✨Practice Problem-Solving
Prepare for common IT support scenarios by practising how you would troubleshoot simple issues. Think about how you would approach setting up equipment or resolving user queries, as this will demonstrate your logical problem-solving skills.
✨Show Your Communication Skills
Since you'll be the first point of contact for IT queries, it's crucial to showcase your strong communication skills. Practice explaining technical concepts in simple terms, as this will highlight your customer-focused attitude.
✨Ask Questions
Don’t hesitate to ask questions during the interview. Inquire about the team dynamics, the types of issues you might encounter, or the tools they use. This shows your enthusiasm for the role and helps you understand if it’s the right fit for you.