At a Glance
- Tasks: Ensure product quality by investigating and reporting issues while monitoring trends.
- Company: Join Corin Group, a global leader in orthopaedics innovation.
- Benefits: Enjoy 25 days holiday, free meals, and private medical insurance.
- Other info: Hybrid working model after training, with excellent career growth opportunities.
- Why this job: Make a real difference in patient outcomes with your attention to detail.
- Qualifications: Strong organisational skills and experience in complaint handling required.
The predicted salary is between 25000 - 28000 € per year.
Corin Group is a global orthopaedics innovation business, headquartered in Cirencester, Gloucestershire. Across 7 units in Love Lane, we manufacture knee and hip implants that are then shipped around the world to provide patients the best possible outcomes. With over 400 employees, we are focused on precision, quality and customer demand to ensure that we are producing a high-quality product at all times.
As a Vigilance Coordinator, you will be responsible for making sure all regulatory and quality requirements are met by reviewing, investigating and reporting product issues in a timely manner, while also monitoring trends to help identify and prevent potential problems. This is a full-time position, Monday to Friday. Following completion of training and probationary period, the role will move to a hybrid model with the option to work two days a week from home.
As a Vigilance Coordinator you will:
- Act as the first point of contact for product complaints and feedback (PER)
- Conduct initial triage, risk assessment and severity evaluation of complaints
- Ensure all complaint information is complete and accurate, obtaining further details where needed
- Prepare and submit reports to health authorities and notified bodies within required timelines
- Maintain vigilance records within internal systems (IQM)
- Coordinate root cause investigations and support customer response activities
- Process and review returned devices linked to product feedback
- Monitor complaint trends and contribute to post-marketing surveillance activities
- Produce quality metrics and reports for management review and brand meetings
- Support continuous improvement of QMS procedures and deliver training on vigilance processes
- Promote awareness and compliance with vigilance requirements across the business
As a Vigilance Coordinator you will have/be:
- Strong attention to detail with excellent organisational skills
- Confident communicator, both written and verbal
- Experience in dealing with complaints
- Excellent administration skills
- Proficient in Microsoft Word and Excel
- Able to work independently, manage multiple tasks and meet strict deadlines
- A collaborative team player with a professional approach
- Educated in a life science, engineering, or related discipline
- Experience working within the medical industry or orthopaedics sector is advantageous
- Understanding of adverse event reporting (desirable)
Please note, a hepatitis B vaccination is mandatory for this position and our Occupational Health team will provide this for you.
Salary: £25,000.00 - £28,000.00 per annum, depending on experience.
We offer great benefits which include:
- 25 days holiday plus bank holidays
- A free canteen where you are able to enjoy hot and cold meals!
- Excellent pension starts at 6%, going up to 9.7% after 18 months.
- Life assurance - Six times your basic salary
- Private medical insurance with BUPA for you and your family
- Free annual eye tests and flu vaccinations
- Employee referral program where you can earn up to £1,000 for each successful hire you recommend
Corin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Vigilance Coordinator in Cirencester employer: CORIN LIMITED
Corin Group is an exceptional employer located in Cirencester, Gloucestershire, offering a dynamic work environment focused on innovation and quality in orthopaedics. Employees benefit from a supportive culture that promotes professional growth, with opportunities for hybrid working after training, generous holiday allowances, and comprehensive health benefits including private medical insurance. Join a team dedicated to making a meaningful impact on patient outcomes while enjoying a collaborative atmosphere and excellent employee perks.
StudySmarter Expert Advice🤫
We think this is how you could land Vigilance Coordinator in Cirencester
✨Tip Number 1
Network like a pro! Reach out to people in the orthopaedics field, especially those at Corin Group. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of vigilance processes and complaint handling. We want you to show off your skills and confidence, so practice common questions and have your own ready!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar.
✨Tip Number 4
Apply through our website for the best chance! It’s the quickest way to get your application seen by the right people. We’re excited to see what you bring to the table!
We think you need these skills to ace Vigilance Coordinator in Cirencester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Vigilance Coordinator role. Highlight your experience in dealing with complaints and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background in life sciences or engineering makes you a great fit. We love seeing enthusiasm and a personal touch!
Showcase Your Attention to Detail:As a Vigilance Coordinator, attention to detail is key. In your application, make sure to demonstrate this skill by keeping everything neat and error-free. We appreciate candidates who take pride in their work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at CORIN LIMITED
✨Know Your Stuff
Make sure you understand the role of a Vigilance Coordinator inside out. Familiarise yourself with regulatory requirements, complaint handling processes, and the importance of quality metrics in the medical industry. This will show that you're not just interested in the job, but that you’re genuinely prepared for it.
✨Showcase Your Communication Skills
As a Vigilance Coordinator, you'll need to communicate effectively with various stakeholders. During the interview, practice articulating your thoughts clearly and confidently. Use examples from your past experiences where you successfully handled complaints or collaborated with teams to resolve issues.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, so be ready to discuss how you've managed tasks that required precision. Bring up specific instances where your attention to detail made a difference, whether in previous jobs or academic projects. It’s all about showing you can handle the nitty-gritty!
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the company culture, the team you'll be working with, or how they measure success in the role. It shows that you’re engaged and serious about the position, plus it gives you valuable insights into whether this is the right fit for you.
