Lead Customer Success Engineer in London

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability.

What You'll Do: The Physical AI Field Engineering team at CoreWeave is responsible for deploying AI solutions within enterprise engineering organizations and ensuring customers realize measurable value from machine learning applications. The team works across engineering disciplines to turn complex test and simulation datasets into actionable insights, helping customers improve engineering decisions and accelerate product development. Lead Customer Success Engineers serve as technical delivery leaders, coordinating multiple workstreams and ensuring that customer engagements deliver reliable, high-quality outcomes.

About the role: CoreWeave is seeking a Lead Customer Success Engineer to lead the delivery of AI solutions for strategic customer engagements. In this role, you will design and oversee end-to-end technical delivery, translating complex customer objectives into structured workstreams, milestones, and measurable outcomes. You will coordinate execution across product, engineering, and data science teams while acting as the primary technical point of accountability for customer delivery. Your work will ensure that complex AI deployments are delivered reliably, on time, and with clear value to customer stakeholders.

Who You Are:

• 6+ years experience leading complex technical projects or delivery programs involving enterprise engineering customers.
• Experience designing technical solutions that integrate multiple technologies, tools, or analytical approaches.
• Experience translating customer objectives into structured technical workstreams, milestones, and delivery plans.
• Experience managing delivery risks, technical dependencies, and scope decisions across cross-functional teams.
• Experience communicating technical progress and outcomes clearly to both technical and non-technical stakeholders.
• Strong engineering, scientific, or technical background with the ability to engage deeply with technical problems when required.
• Experience working collaboratively with product, engineering, and data science teams to deliver technical solutions.
• Bachelor’s or Master’s degree in Engineering, Physics, Mathematics, Computer Science, or a related technical discipline.

Preferred:

• Experience applying AI, machine learning, or advanced analytics within engineering environments.
• Experience working with engineering test or simulation data.
• Experience working in high-growth technology or startup environments.
• Experience managing multiple concurrent technical delivery projects.

Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk.

• You love to design technical solutions that solve complex customer challenges.
• You're curious about how AI can transform engineering and industrial workflows.
• You're an expert in leading technical delivery while collaborating closely with engineering and data science teams.

Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

To fulfil our obligation to protect client data, successful applicants offered employment with CoreWeave will be required to complete a basic criminal record check, conducted in compliance with GDPR. Employment offers are conditional upon receiving satisfactory check results.

What We Offer: In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

• Family-level Medical Insurance
• Family-level Dental Insurance
• Generous Pension Contribution
• Life Assurance at 4x Salary
• Critical Illness Cover
• Employee Assistance Programme
• Tuition Reimbursement
• Work culture focused on innovative disruption

Benefits may vary by location.

Our Workplace: While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration.

CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.