At a Glance
- Tasks: Triage security incidents and support customers in a live production environment.
- Company: Join Corero, a leader in DDoS protection solutions with a collaborative culture.
- Benefits: Competitive pay, pension scheme, medical insurance, and enhanced parental leave.
- Other info: Flexible 4-day work schedule with excellent growth opportunities in cybersecurity.
- Why this job: Gain hands-on experience in cybersecurity and make a real impact against live attacks.
- Qualifications: 1-2 years in SOC or IT support, strong networking fundamentals, and problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
About Corero Network Security is a leading provider of real-time Distributed Denial of Service (DDoS) protection solutions. Specializing in automatic attack detection and mitigation, Corero helps service providers, enterprises, and hosting organizations maintain network availability, performance, and uptime through advanced visibility, analytics, and reporting capabilities. With operational centers in Marlborough, Massachusetts, USA, and Edinburgh, UK, and headquarters in London, UK, Corero is listed on the London Stock Exchange AIM market under the ticker CNS.
Role Summary Corero is seeking a Security Services Engineer who thrives in a fast-paced environment and is eager to learn and take on the evolving challenges of DDoS cybersecurity. This is an opportunity to join an agile, growing company in a high-growth cybersecurity market focused on delivering customer value and exceptional service. The Corero SOC team operates in a collaborative and flexible environment where employees are empowered to innovate and make a real impact. In this role, you will work closely with customers and collaborate across teams including SOC, Sales, Sales Engineering, and R&D Engineering. The Security Services Engineer will support incident response and customer data analysis within a 24x7 global Security Operations Center. The ideal candidate will have experience implementing and managing enterprise or carrier-grade networks, along with knowledge of next-generation DDoS detection and mitigation technologies.
Why Join / Career Opportunity This role is designed for individuals early in their cybersecurity career who want real, operational experience defending against live attacks. At Corero, you will:
- Work on real DDoS attacks in production environments
- Gain deep exposure to network security and incident response
- Learn from experienced SOC and engineering teams
- Develop skills in traffic analysis, troubleshooting, and customer support
- Build a foundation for long-term growth in cybersecurity engineering or operations
What You’ll Do
- Triage and resolve security incidents and customer support tickets in a live production environment (1st/2nd line support)
- Monitor, analyze, and investigate network traffic and potential threats, including DDoS activity
- Support customer maintenance, upgrades, and technical communications
- Contribute to incident response and post-incident reviews to improve detection and mitigation strategies
- Work within ITIL processes (Incident, Change, Problem, Service Requests)
- Document procedures, contribute to SOC knowledge base, and share learnings with the team
- Continuously develop your technical expertise across cybersecurity, networking, and Corero’s platform
4-Day Rotating Work Schedule & Shift Structure 10-hour workdays with two rotating work patterns: Sunday – Wednesday, Wednesday – Saturday. Teams will rotate schedules throughout the year based on operational planning and staffing requirements.
Daily Shift Coverage To maintain continuous operational support, the following shift coverage is provided:
- Day Shift: 6:00 AM – 4:00 PM
- Evening / Swing Shift: 2:00 PM – 12:00 AM
- Night Shift: 10:00 PM – 8:00 AM
What We’re Looking For
Required:
- 1–2 years of experience in a SOC, IT support, networking, or similar technical role
- Strong fundamentals in networking and troubleshooting (TCP/IP, routing, packet analysis)
- Ability to prioritize tasks, stay organized, and communicate clearly under pressure
- Comfortable working in a fast-paced, shift-based environment (including nights/weekends)
- Customer-focused mindset with strong problem-solving skills
Preferred:
- Experience with SIEM tools (Splunk preferred)
- Understanding of DDoS attacks and network security concepts
- Familiarity with virtualization technologies (KVM, ESXi)
- Basic scripting or automation skills (e.g., Python, Bash)
- CCNA/JNCIA/CompTIA A+/Network+/Security+/CySA+/CyberOps
What We Offer
- Competitive compensation package
- Pension Scheme
- Life insurance
- Medical insurance
- Enhanced parental leave
- Annual leave + bank holidays + birthday day off
Security Services Engineer I (UK) employer: Corero Network Security
Corero Network Security is an exceptional employer, offering a dynamic work environment in Edinburgh where employees are empowered to innovate and make a significant impact in the fast-evolving field of DDoS cybersecurity. With a strong focus on employee growth, Corero provides hands-on experience with real-world security challenges, comprehensive training from seasoned professionals, and a competitive benefits package that includes a pension scheme, medical insurance, and enhanced parental leave. Join a collaborative team dedicated to delivering outstanding customer value while building a solid foundation for your career in cybersecurity.
StudySmarter Expert Advice🤫
We think this is how you could land Security Services Engineer I (UK)
✨Tip Number 1
Network, network, network! Get out there and connect with folks in the cybersecurity field. Attend meetups, webinars, or even local events. You never know who might have a lead on a job or can give you insider info about Corero.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding DDoS attacks. Practice common interview questions and scenarios you might face as a Security Services Engineer. We want to see your problem-solving skills in action!
✨Tip Number 3
Show your passion for cybersecurity! Share your personal projects or any relevant experience you have. Whether it’s a blog, a GitHub repo, or a cool project, let us see how you engage with the field beyond just your CV.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us at Corero.
We think you need these skills to ace Security Services Engineer I (UK)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Security Services Engineer role. Highlight any relevant experience in SOC, IT support, or networking, and don’t forget to mention your troubleshooting skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about cybersecurity and how your skills align with what we’re looking for. Show us your enthusiasm for tackling DDoS challenges and working in a fast-paced environment.
Showcase Your Technical Skills:Don’t hold back on showcasing your technical skills! If you’ve got experience with networking fundamentals, SIEM tools, or even basic scripting, make sure to highlight these in your application. We love candidates who are eager to learn and grow in their technical expertise.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Corero Network Security
✨Know Your DDoS Basics
Make sure you brush up on your knowledge of DDoS attacks and network security concepts. Being able to discuss how these attacks work and the latest mitigation strategies will show that you're not just interested in the role, but that you understand the challenges Corero faces.
✨Showcase Your Technical Skills
Prepare to talk about your experience with networking fundamentals, troubleshooting, and any relevant tools like SIEM. If you've worked with packet analysis or have basic scripting skills, be ready to share specific examples of how you've used these in past roles.
✨Demonstrate Your Customer Focus
Corero values a customer-focused mindset, so think of examples where you've gone above and beyond for a client or resolved a tricky support issue. Highlighting your problem-solving skills in a fast-paced environment will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team dynamics, the technologies they use, or the types of incidents you might encounter. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
