Shift Leader

US Fast-Casual Brand | UK Dark Kitchen Launch

Sector: QSR / Fast Casual

About

CORELevate are working with a well-established US fast-casual brand, founded in 2006 and known for its bold Eastern Mediterranean‑inspired flavours and fresh, made‑to‑order food. The menu focuses on customisable bowls, salads, and pitas, built with vibrant spices, fresh vegetables, grains, and house‑made proteins and sauces.

As part of its UK launch, the brand is opening its first delivery‑first dark kitchen, with a clear plan to expand into high‑street locations. This is a great opportunity to join a proven international brand at an early stage and grow with the business.

The Role

As a Shift Leader, you’ll support the General Manager and Assistant General Manager by helping run smooth, well‑organised shifts in a fast‑paced, delivery‑led kitchen. You’ll be hands‑on during service, supporting the team, keeping standards high, and helping ensure each shift runs efficiently.

This role is ideal for someone with QSR or fast‑casual experience who is ready to step up into a leadership position or build further experience in a growing brand.

Key Responsibilities

• Support Daily Operations: Help run shifts smoothly, ensuring service is efficient during busy delivery periods
• Hands‑On on Shift: Work across stations and support the kitchen team as needed
• Team Guidance: Support and guide team members during service, escalating issues to the Assistant GM or GM when required
• Standards & Cleanliness: Help maintain high standards of food quality, cleanliness, and organisation
• Food Safety: Follow and support food safety, hygiene, and health & safety procedures
• Opening & Closing Support: Assist with opening and closing tasks under management direction
• Problem Support: Help resolve day‑to‑day issues during service to keep operations moving
• Brand Standards: Deliver food and service in line with the brand expectations

What We’re Looking For

• Experience in QSR, fast casual, or dark kitchen environments
• Previous experience as a team leader, supervisor, or senior crew member is beneficial but not essential
• Good understanding of kitchen operations and food safety (Level 2 Food Safety preferred or willingness to obtain)
• Reliable, organised, and calm under pressure
• Confident communicator who works well as part of a team
• Comfortable in a fast‑paced, delivery‑led environment
• Flexible to work evenings and weekends
• Positive attitude and interest in developing within the brand

Why Join?

• Join a respected US brand at the start of its UK journey
• Work in a structured team with a GM and Assistant GM in place
• Clear progression opportunities as more sites open
• Hands‑on role with real learning and development
• Be part of shaping the early culture and standards of the UK business