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- Tasks: Lead and inspire a portfolio of 70+ QSR stores across London and the South.
- Company: Join a well-established, growth-focused QSR brand making waves in the industry.
- Benefits: Enjoy competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Be a key player in driving performance and guest satisfaction while building strong relationships.
- Qualifications: Experience in franchise management, strategic thinking, and excellent interpersonal skills required.
- Other info: This role is perfect for those who thrive on collaboration and operational excellence.
The predicted salary is between 56000 - 84000 £ per year.
We're partnering with a well-established, growth-focused QSR brand to find an experienced Senior Franchise Business Manager to oversee a high-performing portfolio of 70+ stores across London and the South of England. This role requires more than operational rigour; it calls for emotional intelligence, strategic thinking, and the ability to influence and inspire at every level.
You will be the key relationship-holder for multiple franchise partners, acting as the bridge between brand standards and real-world delivery. You will support your partners in driving commercial performance, ensuring operational excellence, and fostering a consistent guest experience, all while developing trust-based relationships built on credibility, empathy, and accountability.
The Role:- Act as the strategic and operational lead across a large regional franchise portfolio
- Build strong, collaborative relationships with franchise partners, coaching, challenging, and supporting as needed
- Own commercial and operational KPIs, including sales growth, labour control, food cost, and customer satisfaction
- Ensure brand standards are consistently upheld across all locations — from front-line execution to leadership behaviours
- Lead business reviews, drive performance plans, and influence decision-making at a regional and store level
Senior Franchise Business Manager - QSR employer: CORElevate
Contact Detail:
CORElevate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Franchise Business Manager - QSR
✨Tip Number 1
Familiarise yourself with the QSR industry and the specific brand you'll be working with. Understanding their values, mission, and operational standards will help you align your approach and demonstrate your commitment during interviews.
✨Tip Number 2
Network with current or former employees of the franchise brand. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you’re genuinely interested in the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed franchise relationships in the past. Highlight your emotional intelligence and strategic thinking by sharing stories that showcase your ability to influence and inspire others.
✨Tip Number 4
Stay updated on the latest trends and challenges in the QSR sector. Being knowledgeable about market dynamics will not only impress your interviewers but also allow you to propose innovative solutions that can drive performance for the franchise partners.
We think you need these skills to ace Senior Franchise Business Manager - QSR
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in franchise management and QSR operations. Use specific examples that demonstrate your ability to drive commercial performance and build strong relationships with franchise partners.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the QSR industry and your understanding of the role's requirements. Highlight your strategic thinking and emotional intelligence, providing examples of how you've influenced and inspired teams in previous roles.
Showcase Your Achievements: Quantify your achievements in previous positions, such as sales growth percentages or improvements in customer satisfaction scores. This will help illustrate your capability to meet the commercial and operational KPIs mentioned in the job description.
Prepare for Potential Questions: Think about how you would respond to questions regarding your approach to building trust-based relationships and managing franchise partners. Be ready to discuss specific strategies you've used to ensure brand standards are upheld and operational excellence is achieved.
How to prepare for a job interview at CORElevate
✨Showcase Your Strategic Thinking
Prepare to discuss specific examples where you've successfully implemented strategic initiatives in previous roles. Highlight how your decisions positively impacted business performance, especially in a franchise or QSR context.
✨Demonstrate Emotional Intelligence
Be ready to share instances where you've navigated complex interpersonal dynamics. Discuss how you built trust and rapport with franchise partners, showcasing your ability to empathise and influence effectively.
✨Know the Brand Inside Out
Research the QSR brand thoroughly before the interview. Understand their values, mission, and current market position. This knowledge will help you articulate how you can uphold and enhance brand standards across the portfolio.
✨Prepare for KPI Discussions
Familiarise yourself with key performance indicators relevant to the role, such as sales growth and customer satisfaction. Be prepared to discuss how you've managed these metrics in the past and your approach to driving improvement.
