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- Tasks: Lead and inspire a portfolio of 70+ QSR stores in London and the South.
- Company: Join a well-established, growth-focused QSR brand making waves in the industry.
- Benefits: Enjoy competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Be a key player in driving performance and enhancing guest experiences while building strong relationships.
- Qualifications: Experience in franchise management, strategic thinking, and excellent interpersonal skills required.
- Other info: This role is perfect for those who thrive on collaboration and operational excellence.
The predicted salary is between 42000 - 84000 £ per year.
We're partnering with a well-established, growth-focused QSR brand to find an experienced Senior Franchise Business Manager to oversee a high-performing portfolio of 70+ stores across London and the South of England. This role requires more than operational rigour; it calls for emotional intelligence, strategic thinking, and the ability to influence and inspire at every level.
You will be the key relationship-holder for multiple franchise partners, acting as the bridge between brand standards and real-world delivery. You will support your partners in driving commercial performance, ensuring operational excellence, and fostering a consistent guest experience, all while developing trust-based relationships built on credibility, empathy, and accountability.
The Role:- Act as the strategic and operational lead across a large regional franchise portfolio
- Build strong, collaborative relationships with franchise partners, coaching, challenging, and supporting as needed
- Own commercial and operational KPIs, including sales growth, labour control, food cost, and customer satisfaction
- Ensure brand standards are consistently upheld across all locations — from front-line execution to leadership behaviours
- Lead business reviews, drive performance plans, and influence decision-making at a regional and store level
Senior Franchise Business Manager - QSR employer: CORElevate
Contact Detail:
CORElevate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Franchise Business Manager - QSR
✨Tip Number 1
Familiarise yourself with the QSR industry and the specific brand you'll be working with. Understanding their values, mission, and operational standards will help you align your approach and demonstrate your commitment during interviews.
✨Tip Number 2
Network with current or former employees of the franchise brand. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you’re a good fit for the team.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed franchise relationships in the past. Highlight your emotional intelligence and strategic thinking by sharing stories that showcase your ability to influence and inspire others.
✨Tip Number 4
Stay updated on the latest trends and challenges in the QSR sector. Being knowledgeable about market dynamics will not only impress your interviewers but also allow you to propose innovative solutions that can drive performance in the role.
We think you need these skills to ace Senior Franchise Business Manager - QSR
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in franchise management and QSR operations. Use specific examples that demonstrate your ability to drive commercial performance and build strong relationships with franchise partners.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the QSR industry and your understanding of the role's requirements. Highlight your strategic thinking and emotional intelligence, providing examples of how you've influenced and inspired teams in previous roles.
Showcase Your Achievements: Quantify your achievements in previous positions, such as sales growth percentages or improvements in customer satisfaction scores. This will help illustrate your capability to meet the commercial and operational KPIs mentioned in the job description.
Prepare for Potential Questions: Anticipate questions related to relationship-building and operational excellence. Be ready to discuss specific scenarios where you successfully coached franchise partners or led performance improvement initiatives.
How to prepare for a job interview at CORElevate
✨Showcase Your Strategic Thinking
As a Senior Franchise Business Manager, you'll need to demonstrate your ability to think strategically. Prepare examples of how you've successfully influenced decision-making in previous roles, particularly in relation to driving commercial performance and operational excellence.
✨Emphasise Relationship Building
This role requires strong relationships with franchise partners. Be ready to discuss how you've built trust-based relationships in the past, focusing on your emotional intelligence and ability to inspire others. Share specific instances where your coaching or support led to improved outcomes.
✨Understand the Brand Standards
Familiarise yourself with the brand's standards and values before the interview. Be prepared to discuss how you would ensure these are upheld across multiple locations, and provide examples of how you've maintained brand integrity in previous positions.
✨Prepare for KPI Discussions
Since you'll be owning commercial and operational KPIs, brush up on your knowledge of key metrics like sales growth, labour control, and customer satisfaction. Be ready to discuss how you've managed these KPIs in the past and the impact your actions had on overall performance.
