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For Companies At a Glance
- Tasks: Lead a vibrant coffee and brunch concept, managing teams and enhancing guest experiences.
- Company: Join a globally recognised brand focused on quality coffee and exceptional service.
- Benefits: Earn up to £40k plus bonuses, with full training and growth opportunities.
- Why this job: Be part of an exciting, evolving concept with a supportive leadership team and clear career pathways.
- Qualifications: Experience in hospitality management is essential; coffee knowledge is a bonus.
- Other info: Refer a friend for a chance to earn up to £500 if they get hired!
The predicted salary is between 32000 - 48000 £ per year.
Be the driving force behind one of London's most exciting specialty coffee & brunch concepts – with real structure, global backing, and space to grow. This is not just another café job. This is a chance to lead a thoughtfully evolving concept that combines specialty coffee, artisan pastry, and chef-led brunch, all under the umbrella of a well-funded, globally recognised company. With the recent acquisition of a roastery and an investment in training, structure, and customer service revamp, now's the time to join and make your mark.
Perks & Offer
- Up to £40,000, DOE + service charge
- Bonus scheme
- Full barista and coffee training provided
- Access to leadership, food & service training
- Clear pathway to multi-site growth as the business expands
- Work with a respected Ops Manager and progressive leadership team
About the Brand
- Owned by a global group with offices in 10+ countries
- Coffee-focused concept built around direct farmer relationships, in-house roasting, and top notch service
- Sites include brunch cafés in high footfall areas, with teams of 6–8 per site
- Small café project that’s now scaling fast. With structure, leadership and investment in place
The Role: General Manager
You will run your own site with full autonomy, owning KPIs, guest experience, and team performance. Supported by an Operations Manager, you will coordinate front-of-house, barista teams, and the kitchen to deliver an elevated coffee and brunch experience.
Key Responsibilities:
- Lead and inspire your team across FOH, baristas, and kitchen coordination
- Own KPIs: service, sales, labour, and quality standards
- Drive exceptional guest experience – revamping service culture and consistency
- Recruit, train, and retain passionate hospitality professionals
- Collaborate with the Ops and central support team on systems and structure
- Champion values like kindness, good manners, and curiosity
What They Are Looking For
- Proven Manager or GM experience in quality hospitality (e.g. coffee shop, bakery café, premium casual dining)
- Strong with customer experience, team leadership, and KPIs
- Comfortable managing 45-hour weeks and busy, hands-on service environments
- People-focused leader who builds a positive culture
- Experience with coffee and brunch service is a bonus — but not essential
- Able to thrive with evolving processes and make decisions with less structure
- Values-aligned: kind, proactive, performance-minded
Apply now and take your career forward with a brand that puts people first.
Referral Bonus: Know someone perfect for this role? Refer them and earn up to £500 if they’re successfully placed and pass probation!
General Manager - Specialty Coffee & Brunch Concept employer: CORElevate
Contact Detail:
CORElevate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Specialty Coffee & Brunch Concept
✨Tip Number 1
Familiarise yourself with the specialty coffee industry and current trends. Understanding the nuances of coffee sourcing, roasting, and brewing will not only impress during interviews but also show your genuine passion for the role.
✨Tip Number 2
Network within the hospitality sector, especially with professionals who have experience in specialty coffee or brunch concepts. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the company culture.
✨Tip Number 3
Prepare to discuss your leadership style and how you foster a positive team culture. Think of specific examples where you've successfully led a team, improved service standards, or enhanced guest experiences in previous roles.
✨Tip Number 4
Research the brand's values and mission. Be ready to articulate how your personal values align with theirs, particularly around kindness, curiosity, and performance-mindedness, as this will demonstrate your fit for the company.
We think you need these skills to ace General Manager - Specialty Coffee & Brunch Concept
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, particularly in coffee shops or brunch concepts. Emphasise your leadership skills and any KPIs you've successfully managed.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for specialty coffee and brunch. Mention specific experiences that demonstrate your ability to lead teams and enhance customer experiences.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as team leadership, customer service excellence, and your ability to thrive in fast-paced environments.
Showcase Your Values: Reflect the company's values in your application. Discuss how you embody kindness, proactivity, and a performance-minded approach in your previous roles.
How to prepare for a job interview at CORElevate
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team, improved performance, or enhanced customer service.
✨Understand the Brand's Values
Familiarise yourself with the company's values and mission. Be ready to discuss how your personal values align with theirs, especially around kindness, curiosity, and performance-mindedness.
✨Prepare for KPI Discussions
Since you'll be responsible for KPIs, brush up on your knowledge of key performance indicators relevant to hospitality. Be prepared to discuss how you've previously met or exceeded these metrics in your roles.
✨Demonstrate Passion for Coffee and Brunch
Even if you don't have extensive experience in coffee or brunch service, showing genuine enthusiasm for the industry can set you apart. Share any relevant experiences or your love for specialty coffee and brunch culture.
