At a Glance
- Tasks: Lead a dynamic team in a fast-paced, guest-focused environment.
- Company: Join a global QSR brand with exciting growth plans.
- Benefits: Earn up to £50,000 plus bonuses and enjoy year-round incentives.
- Why this job: Make a real impact while developing your leadership career.
- Qualifications: Experience in QSR or high-volume casual dining with strong leadership skills.
- Other info: Enjoy a people-first culture and referral bonuses for successful placements.
The predicted salary is between 36000 - 60000 £ per year.
Location: Kentish Town (Camden, London)
Brand Origin: USA
Sector: Fast Casual / QSR
About the brand
CORElevate are working with a well-established US fast-casual brand founded in 2006, known for its bold, Eastern Mediterranean-inspired menu and health-forward approach to flavour. Built around fresh, house-made proteins, rice, crisp vegetables and flavour-led sauces, the concept allows guests to customise bowls, salads and pitas that are both satisfying and nutritious.
Now entering the UK market, launching initially through a dark kitchen model, with a clear and exciting roadmap to opening 2 more dark kitchens also its first central / flagship store this year. This role is a rare opportunity to be part of a brand’s UK journey from day one.
The Role
As General Manager, you will play a pivotal role in launching and shaping the brand in the UK. You’ll take full ownership of the operation in its early dark kitchen phase, setting standards, building the team and embedding the culture before transitioning into leading the first physical restaurant opening.
This is a true build-and-lead role, ideal for a hands-on QSR General Manager who thrives in fast-paced, growth-focused environments and wants to leave a lasting footprint on a new brand.
Key Responsibilities
People & Culture
- Recruit, train and develop a high-performing team from the ground up
- Create a positive, inclusive, and accountable culture
- Develop future leaders as the brand scales in the UK
Operations & Delivery
- Lead day-to-day dark kitchen operations with a strong floor presence
- Ensure speed, accuracy, food quality and consistency across delivery platforms
- Prepare the operation for transition into a customer-facing store environment
Guest Experience
- Deliver outstanding guest experiences across digital, delivery and future dine-in channels
- Set the tone for hospitality, brand standards and service excellence
Food Safety & Compliance
- Maintain full compliance with UK food safety, hygiene and H&S standards
- Ensure all processes meet local authority and regulatory requirements
Commercial Performance
- Full ownership of site P&L, labour control and food costs
- Drive sales, efficiency and profitability while maintaining quality
- Support local marketing and brand launch initiatives
Growth & Expansion
- Play a key role in opening the first UK store
- Support future site launches as the brand expands
About You
- 3–5+ years’ experience in restaurant management, with at least 2 years as a General Manager
- Strong QSR or fast-casual background (delivery-led experience a big plus)
- Comfortable operating in a dark kitchen / high-volume environment
- A hands-on leader who leads from the front
- Commercially aware, organised and detail-driven
- Passionate about food, hospitality and building something from scratch
- Calm under pressure and excited by change, growth and challenge
Why Join?
- Be part of an established US brand entering the UK market
- Rare opportunity to launch a concept, not just run one
- Clear progression from dark kitchen to flagship store leadership
- High visibility role with long-term growth potential
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General Manager employer: CORElevate
Contact Detail:
CORElevate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the QSR industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company culture and values. Since this role is all about high energy and team socials, think of examples from your past that showcase your leadership style and how you’ve motivated teams in similar environments.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Use our website to find roles that excite you and match your experience. Tailor your approach to show why you’re the perfect fit for their team-focused culture.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate your passion for delivering excellent customer experiences and being part of their growth journey.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Energy: Make sure your application reflects the high energy vibe of the role. Use dynamic language and examples that showcase your passion for leadership and team success. We want to see that you’re ready to bring that same energy to our Coventry location!
Highlight Your Experience: Don’t hold back on sharing your experience as a General Manager or Senior Manager in QSR or casual dining. We’re looking for proven track records, so include specific achievements that demonstrate your ability to drive sales growth and operational excellence.
Be Personable: Remember, we value a people-first culture! Let your personality shine through in your application. Share stories that illustrate how you’ve motivated and developed your teams, and how you’ve created memorable customer experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our exciting journey in the fast food market!
How to prepare for a job interview at CORElevate
✨Know the Brand Inside Out
Before your interview, dive deep into the company's history, values, and recent developments. Understanding their mission and how they’ve transformed the fast food market will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you've motivated teams in the past. Use specific examples that highlight your ability to coach and develop staff, especially in high-energy environments like QSR. This will demonstrate that you can thrive in their dynamic culture.
✨Highlight Your Commercial Acumen
Be ready to talk about your track record in driving sales growth and hitting targets. Bring data or examples from previous roles that illustrate your commercial mindset and operational excellence, as these are key for a General Manager role.
✨Emphasise Customer Experience
Since delivering excellent customer experiences is crucial, prepare anecdotes that showcase how you've enhanced guest satisfaction in previous positions. This will align perfectly with their focus on a people-first culture and help you stand out as a candidate.