Franchise Business Manager
Franchise Business Manager

Franchise Business Manager

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and support a portfolio of 70+ franchise stores in London and the South.
  • Company: Join a well-established, growth-focused QSR brand with a strong market presence.
  • Benefits: Enjoy competitive pay, career development opportunities, and a dynamic work environment.
  • Why this job: Make a real impact by fostering relationships and driving performance in a thriving franchise network.
  • Qualifications: Experience in franchise management or operations is essential; strong leadership skills are a must.
  • Other info: This role requires emotional intelligence and strategic thinking to inspire franchise partners.

The predicted salary is between 43200 - 72000 £ per year.

We’re partnering with a well-established, growth-focused QSR brand to find an experienced Senior Franchise Business Manager to oversee a high-performing portfolio of 70+ stores across London and the South of England. This role requires more than operational rigour; it calls for emotional intelligence, strategic thinking, and the ability to influence and inspire at every level. You’ll be the key relationship-holder for multiple franchise partners, acting as the bridge between brand standards and real-world delivery. You’ll support your partners in driving commercial performance, ensuring operational excellence, and fostering a consistent guest experience, all while developing trust-based relationships built on credibility, empathy, and accountability.

The Role:

  • Act as the strategic and operational lead across a large regional franchise portfolio
  • Build strong, collaborative relationships with franchise partners, coaching, challenging, and supporting as needed
  • Own commercial and operational KPIs, including sales growth, labour control, food cost, and customer satisfaction
  • Ensure brand standards are consistently upheld across all locations, from front-line execution to leadership behaviours
  • Lead business reviews, drive performance plans, and influence decision-making at a regional level

Franchise Business Manager employer: CORElevate

As a Franchise Business Manager with our esteemed QSR brand, you will thrive in a dynamic and supportive work culture that prioritises collaboration and personal growth. Located in the vibrant heart of London and the South of England, we offer competitive benefits, including professional development opportunities and a commitment to work-life balance, ensuring you can excel both personally and professionally. Join us to make a meaningful impact while building strong relationships with franchise partners in a role that values emotional intelligence and strategic thinking.
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Contact Detail:

CORElevate Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Franchise Business Manager

✨Tip Number 1

Familiarise yourself with the specific QSR brand you'll be working with. Understanding their values, mission, and operational standards will help you align your approach and demonstrate your commitment to their success during interviews.

✨Tip Number 2

Network with current or former franchise managers in the industry. They can provide valuable insights into the role and share experiences that could help you tailor your approach when discussing your potential fit for the position.

✨Tip Number 3

Prepare to showcase your emotional intelligence and strategic thinking skills. Think of examples from your past experiences where you've successfully influenced stakeholders or resolved conflicts, as these are crucial for the Franchise Business Manager role.

✨Tip Number 4

Research the latest trends in the QSR industry, especially those affecting franchise operations. Being knowledgeable about current challenges and opportunities will allow you to engage in meaningful discussions and demonstrate your proactive approach to the role.

We think you need these skills to ace Franchise Business Manager

Strategic Thinking
Emotional Intelligence
Relationship Management
Coaching and Mentoring
Operational Excellence
Commercial Acumen
Performance Management
Influencing Skills
Problem-Solving Skills
Data Analysis
Communication Skills
Customer Focus
Accountability
Team Leadership
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in franchise management, operational excellence, and relationship building. Use specific examples that demonstrate your ability to drive commercial performance and uphold brand standards.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the QSR industry and your understanding of the role's requirements. Highlight your emotional intelligence and strategic thinking skills, and provide examples of how you've influenced and inspired teams in previous roles.

Showcase Your Achievements: Quantify your achievements in previous positions, such as sales growth percentages or improvements in customer satisfaction scores. This will help illustrate your capability to own commercial and operational KPIs effectively.

Prepare for Interviews: Anticipate questions related to relationship management and operational challenges. Be ready to discuss how you would approach coaching and supporting franchise partners, and prepare examples that showcase your problem-solving skills and ability to foster trust-based relationships.

How to prepare for a job interview at CORElevate

✨Showcase Your Emotional Intelligence

As a Franchise Business Manager, emotional intelligence is key. Be prepared to discuss how you've built trust-based relationships in the past and how you handle challenging situations with franchise partners.

✨Demonstrate Strategic Thinking

Think about examples where you've successfully influenced decision-making or driven performance improvements. Highlight your ability to see the bigger picture while managing operational details.

✨Prepare for KPI Discussions

Familiarise yourself with key performance indicators relevant to the role, such as sales growth and customer satisfaction. Be ready to discuss how you've managed these metrics in previous roles and the impact of your actions.

✨Emphasise Collaborative Leadership

This role requires strong collaboration with franchise partners. Prepare to share experiences where you've coached or supported others, demonstrating your ability to inspire and lead teams effectively.

Franchise Business Manager
CORElevate
C
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