At a Glance
- Tasks: Provide 1st and 2nd line support, troubleshoot issues, and manage user accounts.
- Company: Dynamic Managed Service Provider based in London Bridge.
- Benefits: £25,400 salary, pension scheme, 28 days holiday, and career growth opportunities.
- Other info: Opportunity to progress into 3rd line support and cybersecurity.
- Why this job: Kickstart your IT career with hands-on experience in a supportive environment.
- Qualifications: 1 year of IT support experience and strong knowledge of Windows and macOS.
The predicted salary is between 25400 - 25400 € per year.
Location: London Bridge | Salary: £25,400 per annum | Employment type: Full-time, Office-based
About the Role
We are looking for a motivated and technically capable Desktop Support Engineer to join our team at our London Bridge office. We are a Managed Service Provider (MSP) and this is a fantastic opportunity for someone looking to grow their career in IT support within a fast-paced environment, with real opportunities to develop into 3rd line support and cybersecurity.
What You'll Be Doing
- Providing 1st and 2nd line technical support to internal and external clients
- Troubleshooting and resolving hardware and software issues on both Windows and Mac environments
- Setting up and configuring desktops, laptops, and peripherals
- Managing user accounts and permissions
- Logging and tracking issues through a helpdesk ticketing system
- Visiting client sites as required to deliver on-site support
- Escalating complex issues where necessary
- Supporting the wider IT team on 3rd line projects as you develop
What We're Looking For
- Minimum 1 year of experience in an IT support role (essential)
- Strong knowledge of Windows OS, macOS and Microsoft 365
- Comfortable travelling to client sites when required
- Excellent communication and problem-solving skills
- Ability to prioritise and manage a busy workload
- A proactive, can-do attitude with a hunger to keep learning
Growth & Development
We are committed to investing in our people. As you settle into the role, you will have the opportunity to get hands-on exposure to 3rd line support and cybersecurity, giving you the skills and experience to progress your career to the next level — all while being supported by an experienced team.
Working Hours
Monday to Friday, 8:30am – 5:00pm (30 min unpaid lunch break)
What We Offer
- £25,400 salary
- Company pension scheme
- 28 days holiday including bank holidays
- Exposure to 3rd line and cybersecurity projects
- A supportive and collaborative team environment
- Excellent transport links via London Bridge station
Desktop Support Engineer London Bridge | £25,400 per annum | Full-time, Office-based employer: Coreitech
Join our dynamic team as a Desktop Support Engineer at our London Bridge office, where you'll find a supportive and collaborative work culture that prioritises employee growth. With a competitive salary of £25,400 and opportunities to advance into 3rd line support and cybersecurity, we are dedicated to investing in your professional development while providing excellent transport links and a vibrant work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Desktop Support Engineer London Bridge | £25,400 per annum | Full-time, Office-based
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in support roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss troubleshooting methods for both Windows and Mac systems. We want to see that you can handle real-world scenarios!
✨Tip Number 3
Show off your problem-solving skills during interviews. Share specific examples of how you've tackled tricky tech issues in the past. This will demonstrate your proactive attitude and ability to manage a busy workload.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at London Bridge.
We think you need these skills to ace Desktop Support Engineer London Bridge | £25,400 per annum | Full-time, Office-based
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in IT support, especially with Windows and macOS. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your technical know-how!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re excited about the Desktop Support Engineer role and how your proactive attitude will benefit our team. Keep it friendly and professional!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled tricky tech issues in the past. We love seeing candidates who can think on their feet and come up with creative solutions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Coreitech
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows OS, macOS, and Microsoft 365. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your technical capability and problem-solving skills.
✨Show Off Your Communication Skills
As a Desktop Support Engineer, you'll need to communicate effectively with clients and team members. Practice explaining technical concepts in simple terms, and be prepared to demonstrate how you've successfully resolved issues for users in the past.
✨Demonstrate Your Proactive Attitude
Employers love candidates who take initiative. Share examples of times when you've gone above and beyond to solve a problem or improve a process. This will highlight your can-do attitude and eagerness to learn.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and opportunities for growth within the company. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
