At a Glance
- Tasks: Provide excellent customer service and maximise sales in the Museum's shops.
- Company: Join the Ashmolean Museum, a vibrant hub of art and archaeology.
- Benefits: Enjoy 38 days of annual leave, a pension scheme, and flexible working options.
- Other info: Diversity is celebrated, and inclusive recruitment processes are in place.
- Why this job: Be part of a dynamic team and engage with visitors from around the world.
- Qualifications: Experience in fast-paced customer service and knowledge of EPOS systems required.
The predicted salary is between 28523 - 34861 £ per year.
About the Role
The Ashmolean Museum is the University of Oxford’s Museum of art and archaeology, welcoming visitors from around the world. The Commercial Department generates vital income for the Museum through its shops and other commercial activities, and this is an exciting opportunity to join its Retail & Ticketing Team. You will provide excellent customer service while helping to maximise sales across the Museum’s shops. Working with the EPoS Galaxy Ticketing System, you will sell products, memberships and tickets to exhibitions and events, as well as promote souvenir guides, donations and Gift Aid contributions. You will engage confidently with customers, follow cash handling and shop security procedures, replenish stock, maintain attractive displays and support the smooth day-to-day running of the shops. This is a permanent variable hours (paid as claimed) post. Hours will be worked flexibly over a seven-day rota, including weekends, some Bank Holidays and occasional evenings. This is an onsite role at the Ashmolean Museum.
About You
You will have previous experience of working in a fast-paced customer or visitor-facing environment, together with knowledge of EPOS systems and cash handling. You will be comfortable working as part of a team while also having the aptitude to work independently when required, and you will be enthusiastic about achieving sales targets while supporting colleagues to do the same.
What We Offer
- An excellent contributory pension scheme
- 38 days of annual leave
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Discounted bus travel and Season Ticket travel loans
Diversity
Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave. We are committed to ensuring that our recruitment processes are inclusive and accessible.
If you require the job description or any other materials in an alternative format, or if you would like to request any adjustments to support you through the application or interview process, please contact the recruitment team at recruitment@glam.ox.ac.uk.
Retail Sales Assistant - 2 posts in Oxford employer: Corehr
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StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant - 2 posts in Oxford
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
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✨Show Off Your Customer Service Skills
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We think you need these skills to ace Retail Sales Assistant - 2 posts in Oxford
Some tips for your application 🫡
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Tailor Your CV for Retail:When applying for a full-time role like this one at Corehr, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Corehr and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
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How to prepare for a job interview at Corehr
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Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
