At a Glance
- Tasks: Provide welcoming service, assist users, and maintain a safe study environment.
- Company: Bodleian Humanities Library, part of a diverse and inclusive culture.
- Benefits: 38 days annual leave, pension scheme, childcare services, and discounted travel.
- Other info: Flexible working options and opportunities for personal growth.
- Why this job: Join a friendly team and gain valuable experience in a dynamic library setting.
- Qualifications: GCSE level education, strong communication skills, and customer service experience.
The predicted salary is between 12 - 15 £ per hour.
The Bodleian Humanities Library is seeking enthusiastic Library Assistants to join its evening and weekend team. You will provide a welcoming service to readers and visitors, support admissions and enquiries, assist users in accessing library collections and electronic resources, and help maintain a safe and welcoming study environment.
You will undertake a range of frontline reader services duties, including:
- issuing and returning materials
- supporting room bookings and reservations
- assisting with library systems and IT equipment
- helping with stock management activities such as shelving, retrieving and transporting library materials
You may occasionally work at other Humanities library locations as required. This role requires lifting and carrying books, moving totes (up to 15kg). Procedures are in place to minimise manual handling through the use of trolleys, dollies and other means. Kick stools and small ladders are used to aid shelving.
Work Patterns
- Post 1 - 12 hours per week / 0.3288 FTE: Wednesdays 17.00-21.15 and Saturdays 08.50-17.10 (including 40-minute unpaid lunch break)
- Post 2 - 4.25 hours per week / 0.1164 FTE: Sundays 17.00-21.15
- Post 3 - Variable hours
About You
You will be educated to GCSE level or equivalent and have excellent communication and customer service skills. You will be comfortable working with members of the public, using standard IT applications, and carrying out routine tasks accurately. You will be reliable, organised, and able to work effectively both independently and as part of a team. Previous experience in a library or customer-facing environment would be advantageous.
What We Offer
- An excellent contributory pension scheme
- 38 days of annual leave
- A comprehensive range of childcare services
- Family leave schemes
- Discounted bus travel and Season Ticket travel loans
Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, and a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave.
Evening & Weekend Library Assistant - 3 posts in Oxford employer: Corehr
The Bodleian Humanities Library offers a vibrant and inclusive work environment, making it an excellent employer for those seeking meaningful roles in the heart of Oxford. With generous benefits such as 38 days of annual leave, a contributory pension scheme, and family-friendly policies, employees are supported in both their professional and personal lives. The library fosters a culture of diversity and collaboration, providing opportunities for growth and development while serving a diverse community of readers and visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Evening & Weekend Library Assistant - 3 posts in Oxford
✨Tip Number 1
Get to know the library! Familiarise yourself with the layout and services offered. This will not only help you answer questions confidently but also show your enthusiasm for the role during interviews.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face while assisting library users and how you'd handle them. Being prepared will make you stand out as a candidate who can provide excellent service.
✨Tip Number 3
Network with current library staff or volunteers. They can give you insider tips on what the team values and what it’s like to work there. Plus, it shows your commitment to being part of the library community!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details about the role and any other opportunities we have available.
We think you need these skills to ace Evening & Weekend Library Assistant - 3 posts in Oxford
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for libraries and helping others shine through. We want to see that you’re excited about the role and ready to provide a welcoming service to our readers and visitors.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service or library settings. We love seeing how your skills match what we’re looking for, so don’t be shy about showcasing your strengths!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get a good sense of who you are and what you can bring to the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Corehr
✨Know the Library Inside Out
Before your interview, take some time to familiarise yourself with the Bodleian Humanities Library and its services. Understand what makes it unique and be ready to discuss how you can contribute to creating a welcoming environment for readers and visitors.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be prepared to share these stories during the interview to demonstrate your communication skills and ability to handle enquiries effectively.
✨Get Comfortable with IT
As you'll be assisting users with library systems and IT equipment, brush up on your tech skills. Familiarise yourself with common library software or electronic resources that might be used. If you have experience with similar systems, make sure to highlight that!
✨Be Ready for Practical Questions
Expect questions about handling physical tasks like lifting books and managing stock. Think about how you would approach these responsibilities safely and efficiently. Showing that you understand the importance of maintaining a safe study environment will impress your interviewers.
