At a Glance
- Tasks: Prepare and issue CAS for international students while ensuring compliance with UKVI regulations.
- Company: Join a dynamic Admissions Office at a leading university with a focus on student engagement.
- Benefits: Enjoy hybrid working, 25+ days holiday, and opportunities for professional growth.
- Other info: Flexible team environment with a commitment to high standards and accuracy.
- Why this job: Make a real difference in the lives of international students by guiding them through the admissions process.
- Qualifications: A levels or equivalent, strong customer service skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
Based at our Headington Campus (Hybrid), you will report to the Senior Applicant Compliance Officer. This is a full‑time, permanent role. Occasional weekend working will be required to support at peak times or recruitment events.
About the Team
The Admissions Office sits within the Directorate of Marketing, Recruitment and Engagement. The Applicant Compliance team provides a high‑quality, customer‑focused service in issuing CAS (Confirmation of Acceptance for Study) to international applicants and agents, and ensures compliance with UKVI regulations.
Responsibilities
- Prepare and issue CAS for prospective International students by undertaking careful checks, verifying qualifications, and ensuring 100% accuracy within agreed deadlines.
- Track all pending documents required for CAS issuance and communicate regularly with students who have accepted an offer and paid a deposit.
- Provide an efficient and accurate enquiry handling service, offering professional, high‑quality guidance and advice on admissions policy and CAS issuance to applicants, parents, agents, and University staff.
- Use a range of University IT systems, including CRM, Ellucian, and the Home Office’s Sponsorship Management System (SMS).
- Liaise with key internal stakeholders, in particular the International Student Advice and Compliance and Global Recruitment and Partnerships teams.
- Develop and maintain a detailed knowledge of UKVI regulations and the admissions processes.
- Escalate complex or non‑standard applications and CAS requests to the Applicant Compliance Officer for a decision.
Skills
- Educated to Level 3 qualified (A levels or equivalent) including an excellent standard of written and spoken English.
- Experience of delivering and sustaining high standards within a customer‑facing role.
- Proven ability to deliver high levels of accuracy, especially during periods of significant workload.
- Excellent ability to work efficiently and accurately within a database and/or CRM system.
- Ability to understand procedures and regulations, such as UKVI rules, and apply them in a work environment.
- The ability to work flexibly as part of a team and across team boundaries to achieve objectives.
- Knowledge and understanding of the UK and/or international applicant journey is desirable.
Location and Working Life
This is a hybrid role split between the Headington Campus and working from home – approximately two days a week in the office and the remainder at home. The successful candidate will need to be given clearance by the Home Office to be a Level 1 User of the Sponsorship Management System (SMS) and handle Biometric Residence Permits. Employees enjoy a minimum of 25 days holiday, rising with service, plus 8.
Applicant Compliance Adviser in Oxford employer: Corehr
As an Applicant Compliance Adviser at our Headington Campus, you will be part of a dynamic team dedicated to providing exceptional service to international students. Our hybrid work model promotes a healthy work-life balance, while our commitment to employee development ensures you have ample opportunities for growth and advancement. With a supportive culture that values accuracy and collaboration, we offer a rewarding environment where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Applicant Compliance Adviser in Oxford
✨Tip Number 1
Network like a pro! Reach out to current employees at the university or in similar roles on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching UKVI regulations and the admissions process. We want to show that we know our stuff and are ready to tackle any questions thrown our way!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family, focusing on customer service scenarios. This will help us articulate our experience and skills confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Applicant Compliance Adviser in Oxford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Applicant Compliance Adviser. We want to see how you can bring value to our team!
Show Off Your Attention to Detail:Since accuracy is key in this role, be sure to showcase examples where you've demonstrated high levels of accuracy in your previous work. We love candidates who can keep things spot on!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your thoughts are well-organised and easy to follow.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Corehr
✨Know Your Stuff
Make sure you brush up on UKVI regulations and the admissions processes. Being able to discuss these confidently will show that you're serious about the role and understand the compliance landscape.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered high-quality customer service. This role is all about providing guidance and support, so demonstrating your ability to handle enquiries effectively will be key.
✨Be Detail-Oriented
Since accuracy is crucial in this position, think of instances where you've had to pay close attention to detail. Highlighting your ability to maintain high standards during busy periods will set you apart.
✨Familiarise Yourself with IT Systems
Get a basic understanding of CRM systems and databases, as well as any specific tools mentioned in the job description. Showing that you're tech-savvy and ready to adapt will give you an edge in the interview.
