At a Glance
- Tasks: Support students and staff with assessments and progression in a dynamic environment.
- Company: Join the University of Liverpool's Student Experience Team, committed to diversity.
- Benefits: Fixed-term role with opportunities for personal growth and development.
- Other info: Experience with university IT systems is a plus; diverse applicants encouraged.
- Why this job: Make a real difference in student lives while enhancing your skills.
- Qualifications: 3 GCSEs at Grade C or above, strong IT and communication skills required.
The predicted salary is between 24000 - 28000 £ per year.
Working within the Student Experience Team in the Institute of Population Health, you will play an important role in supporting students and academic staff as part of the Institute’s Professional Services Team with a primary focus on undergraduate and Postgraduate Taught student support, assessments, examinations and student progression.
You should have excellent customer service and interpersonal skills, with the ability to work effectively under pressure in a challenging environment. You should also have the ability to quickly interpret, absorb and advise on new information and procedures.
You should have 3 GCSE's at Grade C or above (or equivalent) including English Language, with high level IT, communication and organisational skills. Experience of Microsoft Office is essential, and experience of University IT systems (BANNER, VITAL, TULIP and ORBIT) is desirable.
The post is fixed term for 2 years.
Commitment to Diversity
The University of Liverpool is committed to enhancing workforce diversity. We actively seek to attract, develop, and retain colleagues with diverse backgrounds and perspectives. We welcome applications from all genders/gender identities, Black, Asian, or Minority Ethnic backgrounds, individuals living with a disability, and members of the LGBTQIA+ community.
Student Experience Administrator - Assessments in Liverpool employer: Corehr
At the University of Liverpool, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and fosters personal and professional growth. As a Student Experience Administrator - Assessments, you will be part of a dynamic team dedicated to enhancing student support and progression, with access to ongoing training and development opportunities in a vibrant academic environment. Our commitment to employee well-being and a collaborative atmosphere makes this an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Student Experience Administrator - Assessments in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the University of Liverpool on LinkedIn. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to student support and assessments. We should also think of examples from our past experiences that highlight our customer service skills and ability to work under pressure.
✨Tip Number 3
Show off our tech skills! Familiarise ourselves with Microsoft Office and any relevant university IT systems mentioned in the job description. Being able to discuss our proficiency can really set us apart during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on any updates or additional roles that might pop up.
We think you need these skills to ace Student Experience Administrator - Assessments in Liverpool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Student Experience Administrator. We want to see how you can support students and staff effectively!
Show Off Your Customer Service Skills:Since this role is all about supporting students, let us know about your customer service experience. Share specific examples where you've gone above and beyond to help someone out!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Corehr
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Student Experience Administrator - Assessments. Familiarise yourself with the key tasks like supporting students and academic staff, handling assessments, and managing student progression. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role requires excellent customer service and interpersonal skills, prepare examples from your past experiences where you've successfully supported others. Think about times when you handled challenging situations under pressure and how you resolved them. This will demonstrate your ability to thrive in a demanding environment.
✨Brush Up on IT Systems
If you have experience with Microsoft Office, great! But also take some time to research the specific university IT systems mentioned in the job description, like BANNER, VITAL, TULIP, and ORBIT. Even if you haven't used them before, showing that you're proactive about learning new systems can set you apart from other candidates.
✨Embrace Diversity and Inclusion
The University of Liverpool values diversity, so be prepared to discuss how your background and experiences contribute to a diverse workplace. Think about how you can support inclusivity within the team and the student body. This shows that you align with their commitment to enhancing workforce diversity.
