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- Tasks: Solve complex IT problems and support our systems across hardware, software, and networks.
- Company: Join Thera, a charitable group dedicated to supporting people with learning disabilities.
- Benefits: Competitive salary, flexible working, and opportunities for skill development.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a real impact in a supportive team while working with new technologies.
- Qualifications: Experience in IT support and a passion for problem-solving.
The predicted salary is between 32705 - 32705 £ per year.
Location: Based in the Grantham Office with some flexibility to work from home on occasion
Contract: 12 month fixed term contract
Hours: 39 hours per week
Salary: £32,705.97 per annum
Are you an experienced IT professional who enjoys solving complex problems and making technology work better for people? We are looking for an IT Engineer to join our friendly, collaborative IT team and play a key role in keeping our systems secure, reliable, and future ready. Thera is a charitable group which supports people with a learning disability with a diverse range of needs. Thera Trust is the parent of Thera Group and provides central services from its office in Grantham. This enables the companies to focus on delivering high quality support locally.
About the role
As an IT Engineer, you will provide second line support across our organisation, acting as an escalation point for more complex incidents and requests raised by the Service Desk and directly from our staff. You will work across hardware, software, networks and cloud services, helping to keep our systems secure, reliable and fit for purpose. This role sits within a small, collaborative IT team where your expertise will be valued and your ideas encouraged. There will be a wide variety of tasks beyond managing service desk tickets that will require you to use and learn specific skillsets.
What you will be doing
- Resolving escalated technical incidents and problems in a structured, methodical way.
- Administering Microsoft 365 and related technologies.
- Maintaining and improving systems in line with security and data protection requirements.
- Creating and maintaining documentation, SOPs and knowledge base articles.
- Supporting IT projects as delegated by the IT Manager.
Why Join Us?
- Work in a small, supportive team where your expertise is valued.
- Varied workload with exposure to projects and new technologies.
- A chance to make a real impact on how IT is delivered across the organisation.
- Opportunities to grow your skills and influence improvements.
If you’re proactive, technically curious, and enjoy working in a collaborative environment, we would love to hear from you. Thera is an equal opportunities employer that promotes diversity within our workforce and welcomes applications from all sections of the community, regardless of sexual orientation, race, age, gender, disability, religion or belief. We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate.
IT Engineer in Lincolnshire employer: Corehr
Contact Detail:
Corehr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Engineer in Lincolnshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your expertise and passion for IT beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Thera.
We think you need these skills to ace IT Engineer in Lincolnshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the IT Engineer role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your problem-solving abilities and technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our collaborative IT team. We love seeing genuine enthusiasm for technology and teamwork.
Showcase Your Technical Skills: When filling out your application, make sure to mention specific technologies you’ve worked with, especially Microsoft 365 and cloud services. We’re keen on candidates who can hit the ground running and help us keep our systems secure and reliable.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Corehr
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Microsoft 365 and cloud services. Be ready to discuss specific incidents you've resolved in the past and how you approached them. This shows you're not just familiar with the tech but can also apply it effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex problems you've tackled in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and methodical approach to resolving issues.
✨Emphasise Team Collaboration
Since this role is all about working within a small, collaborative team, be ready to talk about your experiences working with others. Highlight how you’ve contributed to team projects or supported colleagues in overcoming challenges. It’s all about showing you’re a team player!
✨Ask Insightful Questions
Prepare thoughtful questions about the IT team's current projects or challenges they face. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values. Plus, it makes for a great conversation starter!