Venue Operations Manager

Venue Operations Manager- London - Up to £65k + bonus

We are seeking an experienced Venue Operations Manager to lead the day-to-day operation of a prestigious, events and hospitality venue in London.

This is a varied, senior role combining venue management, facilities, events, commercial sales and team leadership. You will be responsible for ensuring the venue delivers an outstanding experience across commercial, corporate, charitable and membership events, including banquets, weddings, meetings and private functions.

Key responsibilities

• Drive commercial venue sales and revenue growth.
• Lead and develop the team, overseeing performance, wellbeing and day-to-day operations.
• Oversee budgets, contracts, suppliers, insurance and operational expenditure.
• Ensure robust compliance across health & safety, fire, security, GDPR, licensing and business continuity.
• Manage relationships with catering, facilities, IT and other external service partners.
• Plan and deliver Company and member events to a consistently high standard.

About you

You will be an experienced catering, hospitality, venue or facilities management professional with a strong track record in event sales and customer service. You will combine commercial acumen with excellent operational and people-management skills, and be confident managing multiple stakeholders, suppliers and priorities.

You should be a confident communicator, highly organised, diplomatic and hands-on, with strong IT skills and the ability to use modern business and AI tools effectively.

This is an excellent opportunity for an accomplished hospitality or facilities professional seeking a long-term career appointment within a unique, historic and purpose-led organisation.