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For Companies At a Glance
- Tasks: Lead hospitality operations and create unforgettable guest experiences at a luxury retreat.
- Company: Dynamic leisure and luxury retreat in the beautiful Yorkshire area.
- Benefits: Competitive salary, career growth, and a vibrant team culture.
- Why this job: Make a real impact in hospitality while fostering a positive team environment.
- Qualifications: Proven leadership in hospitality, excellent communication, and a passion for guest experience.
- Other info: Join a forward-thinking team focused on wellbeing and sustainability.
The predicted salary is between 44000 - 66000 £ per year.
I am currently looking for a dynamic leader to oversee day-to-day hospitality operations and deliver exceptional guest experiences across events, retreats, and accommodations. This role combines hands-on operational management with strategic input to drive growth, efficiency, and excellence in service.
Key Responsibilities
- Lead and coordinate all hospitality functions, including guest services, housekeeping, food & beverage, and events.
- Maintain top-quality service standards and ensure all venues are guest-ready and compliant with health and safety regulations.
- Collaborate with departmental heads to ensure smooth, efficient operations.
- Support business development through show-rounds, client engagement, and retreat planning.
- Develop and implement standard operating procedures and continuous improvement initiatives.
- Manage budgets, track financial performance, and oversee staff recruitment, training, and performance.
- Foster a positive, engaged team culture through leadership, development, and regular feedback.
Key Skills
- Proven leadership and team management experience in hospitality or events.
- Excellent operational, organizational, and communication skills.
- Strong focus on guest experience and service excellence.
- Experience in event/retreat planning and commercial operations.
- A proactive, solutions-driven approach with strong attention to detail.
- Passion for wellbeing, sustainability, and creating meaningful guest experiences.
Hospitality Operations Manager in Richmond employer: COREcruitment
Contact Detail:
COREcruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Operations Manager in Richmond
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about your experiences and how you've created memorable guest experiences. It’s all about making a connection!
✨Tip Number 3
Research the company! Before any interview, dive deep into the retreat's values, mission, and recent news. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over others. So, don’t hesitate – get your application in and let’s make it happen!
We think you need these skills to ace Hospitality Operations Manager in Richmond
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Hospitality Operations Manager role. Highlight your leadership experience and any relevant operational management roles you've held in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about hospitality and how your background aligns with our mission to deliver exceptional guest experiences. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead teams and improve service standards. Numbers speak volumes, so if you’ve increased guest satisfaction scores or improved operational efficiency, make sure to include those!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role as soon as possible!
How to prepare for a job interview at COREcruitment
✨Know Your Stuff
Before the interview, dive deep into the company’s values and mission. Understand their approach to hospitality and guest experience. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led teams in the past. Think about challenges you've faced and how you overcame them. Highlight your ability to foster a positive team culture and drive service excellence, as these are key for the Hospitality Operations Manager role.
✨Be Ready to Discuss Operations
Brush up on your operational management knowledge. Be prepared to talk about how you would maintain service standards, manage budgets, and implement standard operating procedures. Showing that you can think strategically while managing day-to-day operations will set you apart.
✨Engage with Questions
At the end of the interview, don’t shy away from asking questions. Inquire about their current challenges in hospitality operations or how they envision the future of their retreats. This not only shows your interest but also gives you insight into their expectations and culture.
