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- Tasks: Manage guest reservations and enhance the overall guest experience in a vibrant setting.
- Company: Leading hospitality group in the UK with a focus on exceptional service.
- Benefits: Hybrid working arrangements, competitive pay, and a fun team atmosphere.
- Why this job: Join a dynamic team and make a difference in guest experiences every day.
- Qualifications: Experience in hospitality reservations and strong communication skills.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
A leading hospitality group in the United Kingdom is looking for a Reservations Assistant to join their head office team. This is an exciting opportunity for someone passionate about guest experience in a fast-paced environment.
The ideal candidate will have hospitality reservations experience, particularly in bars and restaurants, and be comfortable managing high volumes of guest enquiries across multiple venues.
This role offers the chance to work in a dynamic team with hybrid working arrangements.
Reservations & Guest Experience Specialist (Hybrid) employer: COREcruitment
Contact Detail:
COREcruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations & Guest Experience Specialist (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to guest experience. Be ready to share your own experiences and how they align with what they’re looking for.
✨Tip Number 3
Show off your personality! In the hospitality world, being personable is key. During interviews or networking events, let your passion for guest experience shine through – it’s what sets you apart!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting roles, including the Reservations & Guest Experience Specialist position. It’s a great way to get noticed and show your enthusiasm for joining our team.
We think you need these skills to ace Reservations & Guest Experience Specialist (Hybrid)
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let us see your enthusiasm for creating memorable guest experiences. Share any relevant stories or examples from your past roles that highlight your dedication to hospitality.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Reservations & Guest Experience Specialist role. Highlight your experience in managing reservations and handling guest enquiries, especially in bars and restaurants, to catch our eye.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our dynamic team.
How to prepare for a job interview at COREcruitment
✨Know Your Stuff
Make sure you brush up on your hospitality knowledge, especially around reservations systems and guest experience. Familiarise yourself with the company’s venues and their unique offerings, as this will show your genuine interest in the role.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed high volumes of guest enquiries. Highlight any challenges you faced and how you overcame them, as this will demonstrate your problem-solving skills and ability to thrive in a fast-paced environment.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to hospitality and customer service. This will help you articulate your thoughts clearly and confidently during the actual interview.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the team dynamics, the company culture, or how they measure guest satisfaction. It shows that you’re engaged and genuinely interested in contributing to their success.
