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- Tasks: Lead a dynamic reception team and ensure exceptional client experiences.
- Company: Join a leading recruitment firm specialising in hospitality and leisure sectors.
- Benefits: Enjoy a stunning office with incredible views and opportunities for professional growth.
- Why this job: Be part of a high-end service environment that values excellence and teamwork.
- Qualifications: Experience in luxury service and strong leadership skills are essential.
- Other info: Occasional travel to Glasgow may be required.
My client is searching for an enthusiastic and experienced Reception Team Leader to join them in Edinburgh, with occasional travel to Glasgow. This full-time role offers a fantastic opportunity to deliver first-class corporate hospitality in a stunning office setting with incredible views.
Key Requirements:
- Proven experience in a leadership role within a luxury or 5-star service environment.
- Strong skills in team management and staff development.
- Excellent communication and the ability to handle multiple priorities effectively.
- Highly detail-oriented, proactive, and committed to maintaining top standards.
Key Responsibilities:
- Assist the Regional Reception Manager in delivering exceptional client experiences.
- Lead and motivate the reception team, ensuring smooth operations and high standards.
- Manage meeting room setups, catering arrangements, and AV support based on client needs.
- Oversee team schedules, recruitment processes, and performance evaluations.
Reception Team Leader, Edinburgh, High End Client employer: COREcruitment
Contact Detail:
COREcruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Team Leader, Edinburgh, High End Client
✨Tip Number 1
Familiarise yourself with the luxury service standards expected in high-end environments. Research the company and its values to understand how you can align your leadership style with their expectations.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in luxury settings. Attend relevant events or join online forums to connect with others who can provide insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in previous roles. Highlight your ability to manage multiple priorities and maintain high standards under pressure.
✨Tip Number 4
Showcase your communication skills during any interactions with the hiring team. Be clear, confident, and personable, as these traits are essential for a Reception Team Leader in a client-facing role.
We think you need these skills to ace Reception Team Leader, Edinburgh, High End Client
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leadership roles, particularly within luxury or 5-star service environments. Use specific examples to demonstrate your team management and staff development skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your ability to handle multiple priorities and your commitment to maintaining high standards, as these are key requirements for the position.
Highlight Relevant Experience: In your application, emphasise any previous roles where you delivered exceptional client experiences or managed reception teams. Include details about your involvement in meeting room setups and catering arrangements, as these are part of the job responsibilities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at COREcruitment
✨Showcase Your Leadership Skills
As a Reception Team Leader, it's crucial to demonstrate your leadership experience. Prepare examples of how you've successfully managed teams in high-end environments, focusing on staff development and motivation.
✨Emphasise Attention to Detail
In luxury service, every detail matters. Be ready to discuss how you ensure top standards in your work and how you handle multiple priorities without compromising quality.
✨Communicate Effectively
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently, and be prepared to answer questions about how you manage client interactions and team dynamics.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of situations where you've had to manage client needs, team schedules, or unexpected challenges, and explain how you handled them.
