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- Tasks: Lead a dynamic reception team and create unforgettable guest experiences.
- Company: Join a prestigious hospitality group known for excellence.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Why this job: Be the face of hospitality and make a lasting impact on guests.
- Qualifications: Experience in high-volume dining and strong leadership skills.
- Other info: Exciting opportunities for personal and professional development.
The predicted salary is between 47000 - 63000 £ per year.
Overview
Reception Manager – Prestigious Hospitality Group
London
£55,000 – £60,000
We’re looking for a Reception Manager who lives and breathes guest interaction. This isn’t just about running a desk, it’s about managing front-of-house operations, ensuring a seamless guest experience, and acting as the ambassador for the business – people will remember you and your team. You’ll be visible, hands-on, and the face of hospitality for every guest who walks through the door.
Key Responsibilities
- Lead the reception team with energy and confidence, ensuring smooth day-to-day operations.
- Be on the floor – greeting guests, touching tables, and resolving issues in the moment.
- Recruit, train, and develop a motivated reception team.
- Maintain high standards of service, communication, and the overall guest journey.
- Manage reservations, seating and guest flow with precision and care.
- Champion innovation and constantly seek ways to enhance the guest experience.
The Ideal Candidate
- A natural host – warm, personable, and always guest-first.
- Proven experience as a Reception Manager (or similar) in a high-volume, premium dining environment.
- Hands-on leadership style – present on the floor, not hidden in the office.
- Strong communicator with excellent organisational skills.
- Skilled in managing large teams and motivating individuals.
- Super user of OpenTable, SevenRooms, or TripleSeat.
- Ambitious and excited to grow with a leading hospitality group.
Apply now: kate@corecruitment.com
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Reception Manager - Prestigious Hospitality Group employer: COREcruitment
Contact Detail:
COREcruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager - Prestigious Hospitality Group
✨Tip Number 1
Get to know the company culture before your interview. Research their values and mission, and think about how you can embody those in your responses. This will show them you're not just a fit for the role, but for the team too!
✨Tip Number 2
Practice your guest interaction skills! Role-play common scenarios you might face as a Reception Manager. This will help you feel more confident and prepared to showcase your hands-on leadership style during the interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees of the hospitality group on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows your genuine interest in the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Reception Manager - Prestigious Hospitality Group
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and guest interaction. Remember, this role is all about being warm and personable.
Tailor Your Experience: Make sure to highlight your relevant experience as a Reception Manager or in similar roles. We’re looking for someone who has hands-on leadership skills and can manage a team effectively, so be specific about your achievements in these areas.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to outline your key responsibilities and successes in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures it lands in the right hands!
How to prepare for a job interview at COREcruitment
✨Know Your Guest Experience
Before the interview, dive deep into what makes a great guest experience in hospitality. Familiarise yourself with the latest trends and innovations in the industry. This will not only show your passion but also help you discuss how you can enhance the guest journey at their establishment.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in a high-pressure environment. Be ready to discuss your hands-on approach and how you motivate your team. Highlight specific instances where your leadership made a difference in guest satisfaction or team performance.
✨Master the Tech Tools
Since familiarity with systems like OpenTable, SevenRooms, or TripleSeat is crucial, brush up on these platforms. If you have experience with them, be prepared to share how you've used these tools to streamline operations and improve guest interactions.
✨Practice Your Communication Skills
As a Reception Manager, communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios you might face, such as handling guest complaints or coordinating with your team during busy periods, to demonstrate your problem-solving skills.
