At a Glance
- Tasks: Lead multiple catering operations, ensuring top-notch service and team development.
- Company: Dynamic contract catering business with a focus on innovation and client satisfaction.
- Benefits: 28 days holiday, company car, free meals, pension, and employee discounts.
- Other info: Field-based role with excellent progression opportunities to Head of Operations.
- Why this job: Join a growing team and make a real impact across various sites.
- Qualifications: Experience in operations management and strong leadership skills required.
The predicted salary is between 36000 - 44000 £ per year.
Cluster Manager - Monday to Friday - Up to 40k+ Company Car + Fuel Card
An exciting opportunity for an experienced Operations Manager to oversee multiple catering operations across construction sites, leading teams, driving standards, and delivering exceptional service
Benefits
- 28 days holiday including bank holidays
- Company car provided + fuel card
- Free meals onsite
- Company pension
- Employee discount
- On-site parking
- Progression opportunities to Head of Operations
The Role
We are seeking a Cluster Manager to join a growing contract catering business.
This role oversees up to 5 catering operations areas, managing multiple teams across those sites.
The focus is on site standards, team support and development, client relations, project management, logistics, strategic planning, and improvement initiatives that elevate customer service and experience.
This is a field-based role with head office in London, offering the opportunity to work across multiple locations while remaining connected to the central team.
Key Responsibilities
- Oversee catering operations across multiple construction sites.
- Build and maintain strong client relationships, acting as the main point of contact.
- Work with onsite leaders and Head of Food Development for fresh ideas and ongoing creativity.
- Oversee compliance with food safety, health and safety, and government nutritional guidelines.
- Monitor site budgets and adherence to budgetary limits.
- Provide high-level support to onsite teams, ensuring high-quality catering service delivery.
- Collaborate with Head of Training and Development to ensure team members are trained to the highest standard.
- Collaborate with Recruitment Manager for resource planning and talent requirements.
- Troubleshoot operational challenges and implement effective solutions.
- Work closely with suppliers, logistics, and procurement teams to ensure seamless service delivery.
- Drive efficiency and innovation in service delivery, ensuring peak customer satisfaction.
- The Ideal Cluster Manager
- Previous experience in Operations Management within catering, facilities management, and/or Business & Industry sectors.
- Multi-site experience with high-level leadership skills.
- Proven ability to manage, support, and develop teams across multiple locations.
- Confident in dealing directly with clients and stakeholders at all levels.
- Problem-solving mindset - ability to think on feet, troubleshoot, and implement practical solutions.
- Adaptable and confident working in a fast-paced and people-centric environment.
- Willingness to travel and make onsite visits as required.
- Right to work in the UK.
- Schedule
- Day shift / Monday to Friday
- Occasional weekends when business requires
- 100% travel required (field-based)
- #J-18808-Ljbffr
Cluster Manager - Monday to Friday - Up to 40k+ Company Car + Fuel Card in Oxford employer: COREcruitment
As a Luxury Hotel Events Operations Lead in London, you will thrive in a vibrant and dynamic work culture that prioritises excellence and creativity. The company offers competitive salaries reflective of luxury hospitality standards, alongside ample opportunities for professional growth and development within a prestigious environment. Join a team that values collaboration and innovation, ensuring every event is a memorable experience for guests.
StudySmarter Expert Advice🤫
We think this is how you could land Cluster Manager - Monday to Friday - Up to 40k+ Company Car + Fuel Card in Oxford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like COREcruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to COREcruitment
Don't be shy about reaching out to COREcruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cluster Manager - Monday to Friday - Up to 40k+ Company Car + Fuel Card in Oxford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about COREcruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at COREcruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
