At a Glance
- Tasks: Support daily operations and streamline processes in a vibrant leisure business.
- Company: Dynamic leisure company focused on people and collaboration.
- Benefits: Flexible working hours, competitive salary, and a fun work environment.
- Why this job: Be the backbone of operations and make a real impact in a fast-paced setting.
- Qualifications: Experience in business support, HR, and strong organisational skills.
- Other info: Opportunity for growth in a lively and supportive team.
The predicted salary is between 36000 - 60000 £ per year.
Working Hours:Monday – Friday, with flexibility to work occasional weekends during peak summer season
We are working with a dynamic and popular leisure business to recruit a Business Support Manager who will play a pivotal role in supporting and streamlining day-to-day operations across the organisation.This is a fantastic opportunity for a hands-on, solutions-focused individual who thrives in a fast-paced, people-centric environment.
As Business Support Manager, you will be responsible for ensuring the smooth running of office operations while supporting HR functions, recruitment, administration, and compliance with health and safety standards.You’ll be the backbone of the internal operations; proactive, highly organised, and confident working across departments to keep everything running efficiently.
Key Responsibilities:
Office & Operations Management
- Oversee the day-to-day management of the office, ensuring a productive and positive working environment
- Liaise with internal teams to support operational needs and coordinate office logistics
- Support senior leadership with reporting, process improvement and general business administration
HR & Recruitment
- Coordinate HR administration including onboarding, employee records, and absence management
- Support line managers with recruitment campaigns: drafting job descriptions, liaising with agencies, and scheduling interviews
- Maintain HR policies and ensure compliance with employment legislation
Health & Safety
- Maintain and implement health and safety protocols across all business sites
- Ensure training records and documentation are up to date
- Conduct regular checks and work with site managers to address any concerns
General Administration
- Lead administrative processes including document control, database management, and supplier relationships
- Support financial administration (e.g.PO tracking, invoice processing, petty cash)
What We\’re Looking For:
- Proven experience in a similar Business Support, Office Manager or Admin role, ideally within a multi-site or leisure/hospitality environment
- Strong HR administration and recruitment experience
- Sound knowledge of Health & Safety compliance
- Excellent organisational and multitasking skills
- Confident communicator who can work with all levels of the business
- Flexible, solutions-oriented, and comfortable with occasional weekend work during busy periods
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Operations Support Manager - Leisure Industry employer: COREcruitment
Contact Detail:
COREcruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Manager - Leisure Industry
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for an Operations Support Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their operations and think about how your skills can streamline their processes. We want you to walk in confident, ready to show them why you're the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Operations Support Manager - Leisure Industry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Support Manager role. Highlight your experience in office management, HR, and compliance, as these are key areas for us. Use specific examples that showcase your skills in a fast-paced environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about the leisure industry and how your background makes you a perfect fit for our team. Keep it engaging and personal – we want to see your personality!
Showcase Your Organisational Skills: As an Operations Support Manager, being organised is crucial. In your application, mention any tools or methods you use to stay on top of tasks and manage multiple responsibilities. We love a proactive approach!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our dynamic team!
How to prepare for a job interview at COREcruitment
✨Know the Business Inside Out
Before your interview, take some time to research the leisure business thoroughly. Understand their operations, values, and any recent news or developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for HR Scenarios
Since the role involves HR administration and recruitment, be ready to discuss your experience in these areas. Think of specific examples where you've successfully managed onboarding or compliance with health and safety standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Organisational Skills
As an Operations Support Manager, being organised is key. Prepare to discuss how you manage multiple tasks and priorities. You might want to share a time when you streamlined a process or improved efficiency in a previous role, highlighting your proactive approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face during peak seasons, or how success is measured in this role. This shows that you're thinking ahead and are genuinely interested in contributing to their success.