At a Glance
- Tasks: Lead operations in a premium restaurant and catering business, enhancing guest experience and profitability.
- Company: Join a high-end hospitality group known for fresh food and exceptional dining.
- Benefits: Competitive salary up to £80,000 plus bonus, with opportunities for growth.
- Why this job: Be a key player in expanding a unique dining experience and corporate catering.
- Qualifications: Experience in premium restaurants and corporate catering, with strong leadership skills.
- Other info: Work closely with the Founder and senior stakeholders in a dynamic London market.
The predicted salary is between 48000 - 64000 £ per year.
Overview
A senior operational role within a premium hospitality group in London. Known for fresh food and a distinctive, high-end dining experience, the business is expanding and now requires a strong operator to oversee two distinct arms of the operation.
The Role
This is a multifaceted business with an established restaurant operation alongside a growing corporate catering and events arm. The successful candidate will be responsible for driving performance across both, with a particular focus on growing the restaurant business while further developing the catering and events offer. You will take ownership of quality, consistency, productivity, and guest experience, while maintaining and increasing profitability across the business. Reporting directly to the Founder, you will work closely with the Head of Sales & Marketing and the Executive Chef to deliver commercial targets and bring the Founder’s creative vision to life.
Key Responsibilities
- Leading and developing operational standards across restaurant, catering, and events operations
- Driving improvements in quality, consistency, and guest experience
- Increasing productivity and commercial performance across all sites and services
- Being highly visible across the business, identifying opportunities and raising standards
- Working collaboratively with senior stakeholders to support growth and expansion
Essential Criteria
- Polished, professional, and credible - a true ambassador for the brand
- Highly detail-focused with a relentless drive to improve performance
- Commercially astute, with the ability to translate creative vision into operational delivery
- Strong background in premium restaurant environments
- Fresh food experience is essential
- Corporate catering experience is highly desirable
- Strong people leadership and financial acumen
- Driven, resilient, and self-motivated
- Solid experience operating within the London market
Sound like you.
Operations Manager - Restaurant & Catering Business London employer: COREcruitment
Contact Detail:
COREcruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Restaurant & Catering Business London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the restaurant and catering scene. Attend industry events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your experience! When you get the chance to chat with potential employers, highlight your achievements in previous roles. Talk about how you’ve improved guest experiences or boosted profitability. Make sure they see you as the perfect fit for their premium brand.
✨Tip Number 3
Be visible and proactive! If you’re applying for a role, follow up with a friendly email after your application. Express your enthusiasm for the position and mention how your skills align with their needs. It shows you’re genuinely interested and ready to take charge.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be your next big break. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that Operations Manager role!
We think you need these skills to ace Operations Manager - Restaurant & Catering Business London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the restaurant and catering industry shine through. We want to see how your experiences align with our high-end dining ethos and fresh food focus.
Highlight Your Leadership Skills: Make sure to emphasise your people leadership experience. We’re looking for someone who can inspire and drive a team, so share examples of how you've successfully led teams in previous roles.
Be Specific About Your Achievements: Quantify your successes! Whether it’s improving guest satisfaction scores or increasing profitability, we want to know the numbers behind your achievements. This helps us see the impact you could have on our operations.
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to reflect the specific requirements of the Operations Manager role. We appreciate when candidates show they’ve done their homework!
How to prepare for a job interview at COREcruitment
✨Know the Business Inside Out
Before your interview, dive deep into the restaurant and catering business. Familiarise yourself with their menu, service style, and any recent news or events. This shows you’re genuinely interested and helps you tailor your answers to align with their values and goals.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate strong leadership. Prepare examples of how you've successfully led teams in the past, particularly in high-pressure environments. Highlight your ability to motivate staff and improve performance, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you’ve faced in previous roles, especially related to quality control and guest experience. Be ready to discuss how you would handle specific situations in both restaurant and catering contexts.
✨Connect with the Founder’s Vision
Understand the creative vision of the Founder and be prepared to discuss how you can bring that to life operationally. Share your ideas on enhancing the guest experience and driving profitability, showing that you can translate vision into actionable strategies.