Operations Director

My client, a leading service provider are seeking an experienced and forward thinking Operations Director to lead commercial cleaning operations across a high profile London portfolio. This is a senior leadership role for someone who is passionate about service excellence and thrives in a fast paced, people centric environment.

Key Responsibilities:

Provide strategic and operational leadership across a large, diverse commercial cleaning portfolio.

Ensure exceptional service delivery, contract compliance, and consistent standards across all sites.

Lead, inspire, and develop regional managers and operational teams to achieve high performance.

Drive innovation, continuous improvement, and best practice throughout the operation.

Build and maintain strong client relationships to support retention and long-term growth.

Key Requirements:

Proven senior leadership experience within commercial cleaning or facilities management.

Strong commercial acumen, with experience managing complex contracts, budgets, and KPIs.

Excellent communication and leadership skills, with a genuine people first approach.

Strategic, solutions-focused mindset with the ability to remain hands-on when required.

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