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For Companies At a Glance
- Tasks: Oversee operations across multiple sites, driving performance and guest experience.
- Company: A leading casual dining group known for exceptional experiences.
- Benefits: Competitive salary, incentives, and opportunities for professional growth.
- Why this job: Join a dynamic team and elevate dining standards with your innovative ideas.
- Qualifications: Experience in multi-site operations and strong leadership skills required.
- Other info: Hands-on role with a focus on team development and continuous improvement.
The predicted salary is between 70000 - 75000 £ per year.
Location: London
Salary: £70,000–£75,000 + incentives
About the Company
A well-established and successful casual dining group with a strong reputation for delivering exceptional experiences. They are looking for an experienced Operations Manager to elevate standards, drive team performance, and bring fresh ideas to the table.
The Role
As Operations Manager, you will oversee up to six sites, reporting directly to the Operations Director. You will be responsible for the full operational picture, from financial performance to guest experience, while developing teams and ensuring consistency across the business.
Key Responsibilities
- Full accountability for financial performance, sales growth, team development, and guest experience.
- Elevating the brand's offering with innovative service ideas.
- Coaching, mentoring, and developing teams to deliver exceptional service.
- Driving a culture of continuous improvement, focusing on people, product, and processes.
- Leading through change with adaptability, resilience, and a hands-on approach.
- Maintaining a visible presence in your restaurants, ensuring operations run smoothly on the ground.
- Setting high standards across all sites, with a professional and polished approach.
What We're Looking For
- A positive, people-focused leader who thrives on developing and mentoring teams.
- Strong financial acumen and commercial awareness.
- A standards-driven operator with a deep understanding of restaurant operations.
- Proven experience managing multiple sites in a multi-site operations role.
- Demonstrable success in coaching, mentoring, and supporting internal progression.
- Happy to be hands-on – some weekends and evenings.
Apply today or send your CV to Kate at COREcruitment dot com.
Operations Manager - Branded Casual Dining in London employer: COREcruitment
Contact Detail:
COREcruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Branded Casual Dining in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on that Operations Manager role!
✨Tip Number 2
Show off your skills in interviews! Prepare some real-life examples of how you've driven team performance or improved guest experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 3
Be proactive! If you see a job you like, apply through our website. Tailor your approach to highlight your experience in managing multiple sites and your knack for elevating standards. Make it clear why you're the perfect fit for the role.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. Reiterate your enthusiasm for the position and mention something specific from the interview that excites you about the opportunity. It shows you're genuinely interested!
We think you need these skills to ace Operations Manager - Branded Casual Dining in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your financial acumen and any experience you have in managing multiple sites, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for casual dining and how you can elevate our brand. Share specific examples of how you've driven team performance and improved guest experiences in the past.
Showcase Your Leadership Style: We want to see how you lead and develop teams. Include anecdotes that demonstrate your coaching and mentoring abilities, especially in a multi-site environment. This will help us understand your people-focused approach.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the quickest way for us to receive your application and get you on our radar. We can’t wait to hear from you!
How to prepare for a job interview at COREcruitment
✨Know Your Numbers
As an Operations Manager, you'll need to demonstrate strong financial acumen. Brush up on key metrics like sales growth and profit margins. Be ready to discuss how you've improved financial performance in previous roles.
✨Showcase Your Leadership Style
This role requires a people-focused leader. Prepare examples of how you've coached and developed teams in the past. Highlight specific instances where your leadership made a difference in team performance or guest experience.
✨Be Ready for Change
The company values adaptability and resilience. Think of times when you've successfully led teams through change. Share your strategies for maintaining high standards during transitions, as this will resonate with their focus on continuous improvement.
✨Engage with the Brand
Research the company's brand and its dining experience. Be prepared to share innovative service ideas that align with their vision. Showing that you understand their brand will set you apart and demonstrate your commitment to elevating their offering.
