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- Tasks: Lead and inspire a diverse team to deliver exceptional guest experiences.
- Company: Luxury 5-star resort in the stunning Mediterranean.
- Benefits: Competitive salary, career progression, and a chance to work in paradise.
- Why this job: Join a prestigious team and elevate luxury hospitality standards.
- Qualifications: Experience in managing large teams in a high-end hotel environment.
- Other info: Fluency in English required; other languages are a plus.
The predicted salary is between 2500 - 3500 £ per month.
Set against the backdrop of the Mediterranean, this 5-star property is a benchmark for luxury and scale. With over 300+ bedrooms and an international clientele, they blend the warmth of Mediterranean hospitality with the rigorous precision of global luxury standards.
As Front Office Manager, you will be the heartbeat of the hotel’s operations. You will lead, inspire, and develop an international team of 20 professionals, ensuring that the guest journey—from pre‑arrival to departure—is seamless, personalized, and reflective of a true 5‑star experience.
- Strategic Leadership: Manage the daily operations of the Front Desk, for a high‑volume, 300+ room environment.
- Standard Bearer: Maintain and elevate service levels in line with Forbes 5* Standards and/or international 5‑star benchmarks.
- Team Development: Mentor a diverse, multicultural team of 20, fostering a culture of excellence and professional growth.
- System Expertise: Drive efficiency through OPERA, ensuring guest data, key info and billing are managed with absolute precision.
- Guest Centricity: Act as the primary point of escalation for guest feedback, turning challenges into opportunities for "wow" moments.
The Experience: You have a proven track record as a Front Office Manager in a 300+ room 5‑star hotel.
Luxury Pedigree: Direct experience within a Forbes 5* rated or high‑end 5* luxury international environment is essential.
The Manager: You are a natural leader with experience managing large, international teams and a passion for multicultural work environments.
Technical Proficiency: Expert‑level knowledge of OPERA Cloud/V5 is required.
The Personality: You are resilient, ultra‑organized, and possess that specific Mediterranean flair for hospitality combined with a "perfectionist" mindset.
Languages: Fluency in English is mandatory; other languages are advantageous.
Salary: €3,000 – €4,000 Gross per month (depending on experience). Opportunity to work in a world‑class destination with a prestigious international team. Career progression opportunities within a global luxury group.
Front Office Manager | 5 Luxury Resort in the Mediterranean in London employer: COREcruitment
Contact Detail:
COREcruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Manager | 5 Luxury Resort in the Mediterranean in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury resorts. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual meet-up, let your Mediterranean flair shine through. Remember, they’re looking for someone who embodies the warmth and precision of their brand.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle guest feedback or team challenges. They want to see your problem-solving skills in action, so come ready with examples that highlight your leadership and guest-centric approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Front Office Manager | 5 Luxury Resort in the Mediterranean in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your dedication to providing exceptional service and creating memorable guest experiences.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your experience in managing large teams and your familiarity with luxury standards, especially in a 5-star environment. We want to see how you fit into our Mediterranean vibe!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity in our luxury resort.
How to prepare for a job interview at COREcruitment
✨Know Your Luxury Standards
Familiarise yourself with Forbes 5-star standards and how they apply to the role of Front Office Manager. Be ready to discuss specific examples of how you've maintained or elevated service levels in your previous roles.
✨Showcase Your Leadership Skills
Prepare to share your experiences in managing diverse teams. Highlight instances where you inspired and developed your team, especially in high-pressure environments. This will demonstrate your capability to lead a multicultural team effectively.
✨Master OPERA
Brush up on your OPERA Cloud/V5 knowledge before the interview. Be prepared to discuss how you've used this system to enhance guest experiences and streamline operations in your previous positions.
✨Emphasise Guest Centricity
Think of examples where you turned guest feedback into positive outcomes. Show that you understand the importance of creating 'wow' moments and how you can contribute to a seamless guest journey from pre-arrival to departure.
