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- Tasks: Lead and manage complex employee relations across a vibrant multi-site hospitality group.
- Company: Fast-growing London bar and late-night hospitality group with a dynamic culture.
- Benefits: Competitive salary, bonus, and benefits package.
- Why this job: Make a real impact in a fast-paced environment while shaping company culture.
- Qualifications: Significant ER experience in hospitality and strong knowledge of UK employment law.
- Other info: Opportunity for career growth and development in a supportive team.
The predicted salary is between 45000 - 50000 £ per year.
We are working with a popular and fast-growing London bar and late-night hospitality group to recruit an experienced Employee Relations Manager to join their People team. This is a key role responsible for leading and managing complex employee relations matters across a large multi-site hospitality estate and central support functions. The role ensures ER cases are handled fairly, consistently, and in line with UK employment law, while balancing commercial priorities and protecting the company's culture and brand reputation.
Working closely with Operational Leaders and the Support Office, you will provide expert guidance on employee relations matters, mitigate risk, and help build management capability across the business.
Key Responsibilities- Lead complex ER cases end-to-end including disciplinary, grievance, performance, probation, absence, and investigation processes
- Provide practical and commercially sound advice aligned to UK employment law and ACAS Code of Practice
- Support or conduct investigations and formal hearings where required
- Draft clear and defensible outcome documentation
- Guide managers through challenging conversations and decision making
- Work with senior People leaders and external legal advisors on high-risk or complex matters
- Ensure ER processes remain consistent, fair, and legally compliant across the business
- Support protected conversations and settlement discussions where appropriate
- Develop ER capability across General Managers, Operations Managers, and central teams
- Deliver practical ER training and coaching to managers to strengthen decision making and early intervention
- Monitor ER case trends and provide insight and reporting to senior leadership
- Contribute to policy development and ensure people practices remain practical for a fast-paced late-night hospitality environment
- Significant employee relations experience within multi-site hospitality is essential
- Strong and up-to-date knowledge of UK employment law and ACAS guidance
- Proven experience managing complex and high-risk ER cases end-to-end
- Experience partnering with senior operational stakeholders
- CIPD Level 5 or above
This is an excellent opportunity for an experienced ER professional with a hospitality background who enjoys partnering with operational leaders and working in a dynamic, fast-paced environment.
Employee Relations Manager- London £45/50k employer: COREcruitment
Contact Detail:
COREcruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Manager- London £45/50k
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since you’ll be dealing with employee relations. Think about how your experience aligns with their needs and be ready to share specific examples of how you've handled complex ER cases in the past.
✨Tip Number 3
Showcase your expertise! When you get the chance to chat with potential employers, highlight your knowledge of UK employment law and ACAS guidance. This will demonstrate that you’re not just a fit for the role, but that you can also bring valuable insights to the team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place!
We think you need these skills to ace Employee Relations Manager- London £45/50k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Employee Relations Manager role. Highlight your experience in managing complex ER cases and your knowledge of UK employment law. We want to see how your background fits with our fast-paced hospitality environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully handled ER matters in the past, and don’t forget to show your passion for the hospitality industry.
Showcase Your Skills: In your application, be sure to showcase your skills in guiding managers through challenging conversations and decision-making. We’re looking for someone who can provide practical advice and support, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at COREcruitment
✨Know Your Employment Law
Brush up on UK employment law and ACAS guidelines before your interview. Being able to discuss these topics confidently will show that you’re not just knowledgeable but also serious about handling employee relations effectively.
✨Prepare Real-Life Examples
Think of specific instances where you've managed complex ER cases. Be ready to share how you navigated challenges, what decisions you made, and the outcomes. This will demonstrate your hands-on experience and problem-solving skills.
✨Understand the Company Culture
Research the hospitality group’s culture and values. Tailor your responses to show how you can contribute to maintaining and enhancing their brand reputation while managing employee relations. This will help you connect with the interviewers.
✨Practice Challenging Conversations
Since the role involves guiding managers through tough discussions, practice articulating how you would approach sensitive topics. Role-playing these scenarios can help you feel more comfortable and prepared for any questions they might throw your way.