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- Tasks: Lead daily operations in a luxury wellness venue and enhance guest experiences.
- Company: Premium Luxury Wellness venue in central London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Join a high-end team and make a real impact on wellness and lifestyle programmes.
- Qualifications: 3+ years in leadership within luxury wellness or spa environments.
- Other info: Engaging role with a focus on health, fitness, and exceptional service standards.
The predicted salary is between 60000 - 84000 £ per year.
My client has a great new role in a high-end luxury wellness venue based in central London offering a range of facilities including pools, treatment rooms, sauna and much more. The Director of Wellness role will involve membership, Reception, Facilities and Spa responsibilities.
Key Responsibilities- Oversee daily operations across Reception, Therapies, Membership, Gym, Pool, Food & Beverage, Promotions, and Changing Rooms.
- Drive membership performance and monitor monthly results to maximise revenue.
- Maintain and develop therapy offerings aligned with the brand's premium standards.
- Handle guest complaints efficiently and oversee all service procedures to maintain outstanding guest satisfaction.
- Assist in the procurement of operating supplies and equipment and contract third-party vendors for essential services.
- Monitor daily operational reports and make informed decisions to optimize performance.
- Ensure full compliance with all operating controls, policies, procedures, and service standards.
- Deliver staff training focused on upselling memberships and ancillary services.
- Safeguard operational quality, health and safety, and regulatory compliance across all areas.
- Plan and enhance wellness, fitness, and lifestyle programmes, including retreats and special initiatives.
- Ensure facilities are maintained to the highest standards of cleanliness, safety, and presentation.
- Minimum 3 years in a leadership role within luxury wellness, spa, or leisure environments.
- Strong background in health, fitness, and wellness operations.
- Demonstrated ability to lead, motivate and develop team members.
- Excellent communication and interpersonal skills with an engaging, motivational style.
- Fluent in English with strong administrative and organisational ability.
- High personal standards, attention to detail, and professional presentation.
For further information or a confidential discussion, contact david@corecruitment.com or call 02077902666.
Director of Wellness in London employer: COREcruitment
Contact Detail:
COREcruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Wellness in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the wellness industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your passion for wellness! When you get the chance to chat with hiring managers or during interviews, share your enthusiasm for health and fitness. Talk about your experiences and how they align with the luxury wellness vibe of the venue.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you would handle guest complaints or improve membership performance. Practising your responses can help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of great opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!
We think you need these skills to ace Director of Wellness in London
Some tips for your application 🫡
Show Your Passion for Wellness: When writing your application, let your enthusiasm for wellness shine through. We want to see how your passion aligns with our premium luxury standards and how you can contribute to creating an exceptional experience for our members.
Tailor Your Experience: Make sure to highlight your relevant experience in luxury wellness or spa environments. We’re looking for someone who can lead and motivate a team, so share specific examples of how you've done this in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences. Avoid fluff and focus on what makes you the perfect fit for the Director of Wellness role.
Apply Through Our Website: We encourage you to apply directly through our website. This helps us streamline the process and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at COREcruitment
✨Know Your Wellness Stuff
Make sure you brush up on the latest trends in luxury wellness and spa operations. Familiarise yourself with the specific services offered by the venue and be ready to discuss how you can enhance their offerings. This shows your passion and commitment to the role.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Think about times when you motivated staff or improved performance. Be ready to share these stories, as they’ll demonstrate your ability to lead in a high-end environment.
✨Customer Satisfaction is Key
Since guest satisfaction is crucial, come prepared with strategies you've implemented in the past to handle complaints and improve service. Discuss how you would maintain outstanding guest experiences at this luxury venue.
✨Be Ready for Operational Questions
Expect questions about daily operations and compliance. Brush up on your knowledge of health and safety regulations, as well as operational controls. Being able to discuss these confidently will show that you're ready to take on the responsibilities of the Director of Wellness.
