At a Glance
- Tasks: Lead community communications and engage with audiences in a vibrant cultural setting.
- Company: Exciting cultural destination in Central London, blending arts, music, and nightlife.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Join a passionate team and make a real impact in a thriving community.
- Why this job: Be the voice of a community and shape meaningful connections in culture.
- Qualifications: Experience in communications or community management, especially in culture and lifestyle sectors.
The predicted salary is between 40500 - 49500 £ per year.
We are working confidentially with an ambitious and distinctive cultural destination in the heart of Central London to appoint a Communications Community Manager. Operating at the intersection of culture, performance, cinema, live music and nightlife, this is an organisation built around experience and community. As the business enters its next stage of growth, it is looking for someone to take ownership of how it communicates with its audience and wider community.
This is not a traditional marketing role. Instead, it is an opportunity for an exceptional communicator and natural community-builder to become a central voice within the organisation – shaping how it speaks, how it engages and how it builds lasting relationships with the people around it.
The Communications Community Manager will take ownership of communications across a large and growing audience, ensuring every interaction feels considered, consistent and unmistakably connected to the organisation’s identity. You will oversee communications with both existing members and new audiences, helping to develop the relationship between the organisation and its community as it evolves. The role will span community communications, CRM and email, newsletters, PR, digital content, website updates and selected social media activity. Just as importantly, you will act as a genuine point of connection for the community.
Responsibilities:
- Own and develop the organisation’s overall community communications approach
- Manage communications across a substantial and growing email database, including newsletters, announcements, invitations and community updates
- Develop clear communications for different audiences, membership levels and stages of the customer journey
- Protect and evolve a distinctive tone of voice across all channels
- Manage and respond to inbound community communications and direct enquiries
- Build genuine engagement with existing members while developing communications for new audiences
- Coordinate website content and ensure information remains current, relevant and engaging
- Support social media communications and content where appropriate
- Work closely with PR and other external or internal partners to ensure a consistent narrative
- Develop communications around events, cultural programming, partnerships and key moments for the organisation
- Use audience insight and engagement data to understand what resonates and continuously improve communications
- Become a trusted internal authority on how the organisation communicates with its community
Qualifications:
You will be an experienced communications or community professional who understands how to build an audience around culture, experience and belonging.
Required Skills:
- You may currently be working within hospitality, nightlife, music, arts and culture, entertainment, membership, lifestyle or another experience-led brand
- You will combine strategic thinking with a willingness to be hands-on. This is a standalone role, so you should be equally comfortable developing a communications approach and writing the email, updating the website or responding directly to members of the community
- Strong communications, community or CRM experience
- Exceptional written communication skills and a highly developed understanding of tone of voice
- Experience managing sizeable customer or membership databases and email communications
- An instinctive understanding of culture and contemporary audiences
- Experience of newsletters, website content and digital communications
- An understanding of PR and social media, without necessarily being a pure PR or social specialist
Job Tenure: Permanent
Communications Community Manager – London employer: COREcruitment
As a Luxury Hotel Events Operations Lead in London, you will thrive in a vibrant and dynamic work culture that prioritises excellence and creativity. The company offers competitive salaries reflective of luxury hospitality standards, alongside ample opportunities for professional growth and development within a prestigious environment. Join a team that values collaboration and innovation, ensuring every event is a memorable experience for guests.
StudySmarter Expert Advice🤫
We think this is how you could land Communications Community Manager – London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for COREcruitment and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like COREcruitment are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with COREcruitment on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at COREcruitment. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Communications Community Manager – London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit COREcruitment. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of COREcruitment:Show us that you’ve done your homework! In your application, briefly mention what you admire about COREcruitment’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at COREcruitment
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at COREcruitment will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At COREcruitment, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
