At a Glance
- Tasks: Lead and scale a premium hospitality brand through exciting growth phases.
- Company: Join a design-led hospitality brand with a loyal following and industry awards.
- Benefits: Competitive salary of £150,000 - £180,000 plus incentives.
- Other info: Opportunity for regular travel and to protect company culture during growth.
- Why this job: Make a real impact by shaping the future of a rapidly growing brand.
- Qualifications: Proven COO or Operations Director experience in premium hospitality.
The predicted salary is between 150000 - 180000 £ per year.
A true COO role at the top table of a premium hospitality brand, through its most exciting stage of growth. COREcruitment is partnering with a premium, design-led hospitality brand with a loyal following and a string of industry awards to appoint a Chief Operating Officer in London. The business has grown quickly in the UK and internationally, and the next chapter is bigger: a strong pipeline of openings across owned and franchised sites, new markets and continued investment.
The Chief Operating Officer role
- Reporting to the CEO and Board, with the whole UK business reporting into you
- Building the team, putting the structure in place and making sure the business runs brilliantly as it doubles and then triples in size
- Working alongside an experienced leadership team across finance, marketing, people and franchise
- Turning the CEO’s vision into clear one- and three-year plans, with KPIs that connect day-to-day performance to the bigger goals
- Partnering with the CFO on budgets, operating targets and cost control
- Building, leading and developing the operations leadership team, with succession in place for key roles
- Owning the operating rhythm: leadership meetings, accountability and the monthly report to the Board
- Keeping compliance, health and safety and food safety watertight as the estate grows
- Protecting the guest experience and the standards the brand is known for, and making sure they travel to new markets and franchise partners
About you
- A proven COO, or an MD or Operations Director ready to step up, from premium multi-site hospitality or food and beverage
- You’ve scaled a business through rapid growth, ideally with investor backing
- You build teams and structure that last as a business grows
- Commercially sharp and confident with a board and the numbers
- Franchise or international growth experience is a real plus, as is working within a structured operating framework such as EOS
- A values-led leader who protects culture as a business gets bigger
- London-based, with regular travel
The package
£150-180k basic salary
Chief Operating Officer - Premium Hospitality Brand in London employer: COREcruitment
As a Luxury Hotel Events Operations Lead in London, you will thrive in a vibrant and dynamic work culture that prioritises excellence and creativity. The company offers competitive salaries reflective of luxury hospitality standards, alongside ample opportunities for professional growth and development within a prestigious environment. Join a team that values collaboration and innovation, ensuring every event is a memorable experience for guests.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Operating Officer - Premium Hospitality Brand in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like COREcruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to COREcruitment
Don't be shy about reaching out to COREcruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Chief Operating Officer - Premium Hospitality Brand in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about COREcruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at COREcruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
