At a Glance
- Tasks: Lead the member experience and strategy for a prestigious private members’ club.
- Company: Exclusive Central London destination with a focus on luxury and culture.
- Benefits: Competitive salary, bonus potential, and the chance to shape a unique brand.
- Other info: Opportunity to represent a leading brand and engage with influential audiences.
- Why this job: Join a high-profile team and influence the luxury sector at the executive level.
- Qualifications: C-suite experience in luxury hospitality, retail, or editorial required.
A new Central London private members’ club and destination is appointing a Chief Experience Officer. This is a board-level role reporting directly to the owner, with responsibility for membership, brand, partnerships and the full member experience. The role suits a proven executive leader.
You might currently be a CEO, MD, Publisher, Editor-in-Chief or Luxury Brand President. You’ll set the direction of the business, not run the events calendar.
The Chief Experience Officer role:
- Sit on the executive leadership team as a trusted adviser to the owner
- Own the strategy and commercial performance of membership, experiences and partnerships
- Reposition the proposition and decide how the business engages its most influential audience
- Lead flagship moments, including major takeovers and large-scale cultural events each year
- Represent the business publicly and open doors at the highest level
You’ll bring:
- Current or recent C-suite, MD or equivalent executive leadership experience
- A background in luxury hospitality, luxury retail or editorial
- Full commercial accountability and a record of delivering growth
- A senior network across luxury, culture and media
- The presence to be the public face of a high-profile London destination
Members’ club experience is not essential. What matters is your experience at the top level.
Chief Experience Officer | £200,000-£250,000 + Bonus | Central London employer: COREcruitment
As a Luxury Hotel Events Operations Lead in London, you will thrive in a vibrant and dynamic work culture that prioritises excellence and creativity. The company offers competitive salaries reflective of luxury hospitality standards, alongside ample opportunities for professional growth and development within a prestigious environment. Join a team that values collaboration and innovation, ensuring every event is a memorable experience for guests.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Experience Officer | £200,000-£250,000 + Bonus | Central London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like COREcruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to COREcruitment
Don't be shy about reaching out to COREcruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Chief Experience Officer | £200,000-£250,000 + Bonus | Central London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about COREcruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at COREcruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
