At a Glance
- Tasks: Lead and support multiple QSR locations, ensuring high operational standards and guest satisfaction.
- Company: Join a rapidly growing QSR brand with exciting career progression opportunities.
- Benefits: Competitive salary up to £45,000, plus a 20% annual performance bonus.
- Other info: Flexible role covering various London locations with strong growth potential.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience as a General Manager in QSR or high-volume hospitality is essential.
The predicted salary is between 45000 - 45000 £ per year.
Location: London - Multi-Site / Bench
Salary: Up to £45,000 DOE
Bonus: 20% annual performance bonus
Start Date: Immediate / ASAP
Role Summary
We are seeking an experienced General Manager to join the London Bench of a rapidly growing, high-volume QSR business.
This is an ideal opportunity for a strong, hands-on QSR General Manager who enjoys working across different locations, supporting high-volume operations and stepping into permanent site leadership opportunities as the business continues to grow.
As a Bench GM, you will play a key role in maintaining operational standards, supporting restaurant teams, covering management vacancies and providing leadership across multiple London locations when required.
Key Responsibilities
- Support the London restaurant estate across operational and leadership requirements
- Step into General Manager positions where required, including permanent and interim opportunities
- Lead high-volume QSR operations and ensure consistently high standards
- Coach, develop and support management teams and front-line colleagues
- Drive sales, profitability and operational performance
- Manage P&L performance and key operational KPIs
- Maintain strong labour, food cost, waste and stock control
- Deliver an exceptional guest experience and uphold operational standards
- Support recruitment, onboarding, training and retention
- Ensure full compliance with food safety, health & safety and company procedures
- Support new openings, operational projects and business initiatives across London
- Provide additional leadership support during periods of high demand or management transition
- Identify opportunities for continuous improvement across the estate
- Candidate Requirements
- Proven experience as a General Manager within QSR, fast casual or a high-volume hospitality environment
- Strong multi-site or multi-location experience would be highly desirable
- Comfortable working across different London locations
- Strong commercial awareness with experience managing P&L and operational KPIs
- Excellent leadership and people management skills
- Hands-on, energetic and adaptable management style
- Able to quickly establish credibility within new teams and locations
- Comfortable operating in a fast-paced, high-pressure environment
- Strong understanding of food safety, health & safety and operational compliance
- Experience within a structured, high-growth brand environment preferred Flexible approach to supporting different sites and business requirements
- London Bench
The Bench GM will support different locations across London depending on business requirements.
This could include
- Covering GM vacancies
- Supporting underperforming or high-volume restaurants
- Providing leadership during management transitions
- Supporting new restaurant openings
- Assisting with training and development of management teams
- Moving into permanent GM opportunities as the London estate continues to expand
Package
- Salary: Up to £45,000 depending on experience
- Bonus: 20% annual performance bonus
- Opportunity to join a rapidly growing QSR business
- Strong progression opportunities as the London estate continues to expand
- Ex
Bench General Manager - Growing QSR Brand in London employer: COREcruitment
As a Luxury Hotel Events Operations Lead in London, you will thrive in a vibrant and dynamic work culture that prioritises excellence and creativity. The company offers competitive salaries reflective of luxury hospitality standards, alongside ample opportunities for professional growth and development within a prestigious environment. Join a team that values collaboration and innovation, ensuring every event is a memorable experience for guests.
StudySmarter Expert Advice🤫
We think this is how you could land Bench General Manager - Growing QSR Brand in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like COREcruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to COREcruitment
Don't be shy about reaching out to COREcruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bench General Manager - Growing QSR Brand in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about COREcruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at COREcruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
