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For Companies At a Glance
- Tasks: Lead IT strategy and operations for a growing hospitality group across multiple properties.
- Company: Join a dynamic hospitality group with exciting growth plans in the UK and Europe.
- Benefits: Enjoy a collaborative culture, competitive salary, and opportunities for professional development.
- Why this job: Be at the forefront of digital transformation, enhancing guest experiences and operational efficiency.
- Qualifications: Experience in IT leadership within hospitality and a degree in IT or Computer Science required.
- Other info: This role offers the chance to shape technology across diverse properties.
The predicted salary is between 72000 - 108000 £ per year.
We are working with a dynamic and expanding hospitality group operating a portfolio of properties across the UK and mainland Europe. With exciting growth plans ahead, the business is embarking on a major digital transformation programme to modernise systems, improve operational efficiency, and enhance guest experiences.
The role:
As Head of IT, you will be responsible for leading the operational and strategic delivery of technology across all properties and the central office. Reporting into the senior leadership team, you will manage a team of IT professionals, oversee the infrastructure, and deliver projects that align with the company\’s vision for growth and innovation.
This role will suit an experienced IT leader with hospitality expertise and a track record of managing complex, multi-site technology environments.
Key Responsibilities:
- Oversee the planning, execution, and delivery of IT projects, including a group-wide digital transformation programme.
- Ensure all IT systems, infrastructure, and networks are robust, secure, and fit for purpose across all properties.
- Manage relationships with technology vendors and service providers, ensuring service quality and cost-effectiveness.
- Lead system upgrades, migrations, and integrations, ensuring minimal disruption to operations.
- Implement and maintain strong cybersecurity measures to protect sensitive data and maintain compliance.
- Provide leadership and development for the IT team, fostering a collaborative and innovative culture.
- Manage IT budgets, tracking expenditure, and identifying opportunities for efficiency.
- Support business operations with fit-for-purpose technology solutions, including PMS, POS, CRM, and guest-facing platforms.
Experience:
- Previous experience as a Head of IT, IT Manager, or equivalent leadership role in a multi-property hospitality business.
- Proven experience managing large-scale IT projects and system rollouts.
- Strong understanding of hospitality technology platforms and integrations.
- Excellent problem-solving and decision-making skills.
- Ability to communicate effectively at all levels, including with senior executives.
- Degree in IT, Computer Science, or related field (Bachelor\’s or Master\’s level preferred).
Head of IT - Multi-Property Hospitality Group employer: COREcruitment
Contact Detail:
COREcruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT - Multi-Property Hospitality Group
✨Tip Number 1
Network with professionals in the hospitality and IT sectors. Attend industry events, webinars, or local meetups to connect with others who may have insights into the role or the company. Building relationships can often lead to referrals or insider information that could give you an edge.
✨Tip Number 2
Research the latest trends in hospitality technology and digital transformation. Familiarise yourself with the specific systems and platforms mentioned in the job description, such as PMS, POS, and CRM solutions. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss your previous experiences managing complex IT projects, especially in multi-property environments. Be ready to share specific examples of how you've successfully led teams through digital transformations or system upgrades, highlighting your problem-solving skills and leadership style.
✨Tip Number 4
Showcase your understanding of cybersecurity measures relevant to the hospitality industry. Be prepared to discuss how you've implemented strong security protocols in past roles, as this is crucial for protecting sensitive guest data and maintaining compliance in a multi-property setting.
We think you need these skills to ace Head of IT - Multi-Property Hospitality Group
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT leadership within the hospitality sector. Focus on specific projects you've managed, particularly those involving digital transformation and multi-site technology environments.
Craft a Compelling Cover Letter: In your cover letter, emphasise your understanding of the hospitality industry and how your skills align with the company's growth plans. Mention your experience with managing IT budgets and leading teams, as well as your approach to fostering innovation.
Showcase Relevant Experience: When detailing your work history, include quantifiable achievements related to IT project management, system upgrades, and vendor relationships. This will demonstrate your capability to deliver results in a complex environment.
Highlight Soft Skills: Don't forget to mention your communication and leadership skills. The role requires effective interaction with senior executives and team members, so showcasing your ability to lead and collaborate is crucial.
How to prepare for a job interview at COREcruitment
✨Showcase Your Hospitality Expertise
Make sure to highlight your experience in the hospitality sector during the interview. Discuss specific projects or roles where you successfully managed IT systems in a multi-property environment, as this will demonstrate your understanding of the unique challenges and needs of the industry.
✨Prepare for Technical Questions
Expect to be asked about your knowledge of various hospitality technology platforms, such as PMS, POS, and CRM systems. Brush up on recent trends and innovations in these areas, and be ready to discuss how you've implemented or improved these systems in previous roles.
✨Demonstrate Leadership Skills
As a Head of IT, you'll need to lead a team effectively. Be prepared to share examples of how you've developed and motivated your team in the past. Discuss your approach to fostering a collaborative culture and how you've handled challenges within your team.
✨Discuss Cybersecurity Measures
Given the importance of data protection in the hospitality industry, be ready to talk about your experience with cybersecurity. Share specific strategies you've implemented to safeguard sensitive information and ensure compliance with regulations, as this will show your commitment to maintaining high standards.
