COREcruitment is seeking a Senior Guest Relations Manager for a stylish 4* hotel in London. The role emphasizes leading the Guest Relations team, delivering personalised guest experiences, and driving revenue through upselling opportunities.
You will collaborate across Front Office, Reservations, F&B and other departments to ensure a seamless journey for every guest, while coaching staff to maintain the highest standards of hospitality.
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Guest Relations Lead - Upsell & Guest Experience, London employer: COREcruitment
As a Luxury Hotel Events Operations Lead in London, you will thrive in a vibrant and dynamic work culture that prioritises excellence and creativity. The company offers competitive salaries reflective of luxury hospitality standards, alongside ample opportunities for professional growth and development within a prestigious environment. Join a team that values collaboration and innovation, ensuring every event is a memorable experience for guests.
