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For Companies At a Glance
- Tasks: Lead IT infrastructure for a portfolio of hotels, ensuring seamless service delivery.
- Company: Join a fast-growing hospitality company focused on innovation and growth.
- Benefits: Enjoy competitive salary, flexible working options, and opportunities for professional development.
- Why this job: Be part of a dynamic team driving operational efficiency and supporting business growth.
- Qualifications: 5+ years in IT service delivery, preferably in hospitality; strong relationship-building skills required.
- Other info: Opportunity to work with cutting-edge technology and make a real impact in the industry.
The predicted salary is between 43200 - 72000 £ per year.
Are you an experienced and motivated IT Manager ready to take on an exciting challenge in the fast-growing hospitality industry? We are seeking a skilled Group IT Manager to oversee the IT infrastructure for a portfolio of hotels. This is a fantastic opportunity for someone with a strong track record in IT service delivery and a passion for supporting business growth.
The Role:
In this role, you will take full ownership of the IT infrastructure operating model, ensuring seamless service delivery of information, security, and communication technology systems across multiple hotels. You will collaborate closely with the management team, driving operational efficiency and supporting growth aspirations while managing relationships with third-party IT service providers.
Key Responsibilities:
- Ensure the IT infrastructure operating model is robust, scalable, and future-proof.
- Identify and implement innovative IT solutions that improve delivery models and support the company's growth objectives.
- Manage and performance-monitor third-party IT service providers to ensure quality and efficiency.
- Work alongside leadership to ensure optimal IT infrastructure performance, both for customers and internal teams.
- Support GDPR compliance and conduct regular security audits to ensure data protection.
- Negotiate and manage third-party supplier agreements and service levels, ensuring adherence to agreed terms.
- Manage software licensing, hardware lifecycles, and compliance, ensuring operational continuity.
- Build and maintain strong relationships within the industry to enhance service delivery and stay ahead of trends.
- Effectively manage and engage key stakeholders across the business to ensure alignment and smooth operations.
Experience:
- 5+ years of experience in an IT service delivery role, ideally within the hospitality sector.
- Strong expertise in managing hotel IT systems, including asset management, configuration, licensing, warranties, and compliance.
- Proven experience in performance managing external IT service providers and ensuring service excellence.
- Demonstrated ability to identify and deliver innovative IT solutions that improve business operations.
- Experience managing IT services across their full lifecycle (design, develop, deliver, operate).
- Excellent relationship-building skills at all levels, from executive teams to external service providers.
- Financial awareness and strategic thinking, with the ability to prioritize effectively to meet business goals.
Group IT Manager employer: COREcruitment
Contact Detail:
COREcruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group IT Manager
✨Tip Number 1
Network within the hospitality industry to connect with professionals who can provide insights into the role of a Group IT Manager. Attend industry events or join relevant online forums to engage with others and learn about the latest trends and challenges in hotel IT systems.
✨Tip Number 2
Familiarise yourself with the specific IT systems used in the hospitality sector, such as property management systems and point-of-sale solutions. Understanding these technologies will not only enhance your knowledge but also demonstrate your commitment to the role during interviews.
✨Tip Number 3
Showcase your experience in managing third-party IT service providers by preparing examples of how you've successfully negotiated contracts or improved service delivery in previous roles. This will highlight your ability to manage relationships effectively, which is crucial for this position.
✨Tip Number 4
Stay updated on GDPR compliance and data protection regulations, as these are critical aspects of the role. Being knowledgeable about current laws and best practices will position you as a strong candidate who can ensure the company meets its legal obligations.
We think you need these skills to ace Group IT Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT service delivery, particularly within the hospitality sector. Emphasise your achievements in managing IT systems and improving operational efficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your ability to drive IT solutions that support business growth. Mention specific examples of how you've successfully managed IT infrastructure in previous roles.
Highlight Key Skills: In your application, clearly outline your skills in stakeholder management, performance monitoring of IT service providers, and your experience with GDPR compliance. These are crucial for the Group IT Manager role.
Showcase Innovative Solutions: Include examples of innovative IT solutions you have implemented in past positions. This will demonstrate your ability to identify and deliver improvements that align with the company's growth objectives.
How to prepare for a job interview at COREcruitment
✨Showcase Your IT Expertise
Be prepared to discuss your previous experience in IT service delivery, especially within the hospitality sector. Highlight specific projects where you implemented innovative IT solutions that improved operations.
✨Demonstrate Relationship Management Skills
Since the role involves managing relationships with third-party IT service providers, be ready to share examples of how you've successfully built and maintained these relationships in the past.
✨Understand GDPR Compliance
Familiarise yourself with GDPR regulations and be prepared to discuss how you have ensured compliance in previous roles. This will show your commitment to data protection and security.
✨Prepare for Strategic Discussions
The interview may involve discussions about financial awareness and strategic thinking. Think of examples where you prioritised effectively to meet business goals and how you can apply this to the company's growth aspirations.
