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- Tasks: Lead daily operations for a top-tier Soft FM contract in London.
- Company: Join a well-established FM provider with a strong reputation.
- Benefits: Enjoy a competitive salary, great progression opportunities, and a valued input culture.
- Why this job: Be part of a dedicated team and exceed client expectations while shaping service offerings.
- Qualifications: Management experience in soft FM, financial acumen, and excellent client relationship skills required.
- Other info: Apply today to discuss this exciting opportunity further!
The predicted salary is between 42000 - 98000 £ per year.
General Manager – London – up to £70k – Soft Facilities Management
This is a fantastic opportunity to join an established FM provider in a brand-new role which will run day to day operations across one of their biggest and most prestigious contracts.
Company benefits:
- Above market salary and package on offer
- Great progression opportunities available with this national company
- An open forum for involvement in how the offering moves forward where ideas and input are valued
About the role:
This Soft FM contract covers all service streams and has a well established and dedicated team in place.It will be the General Manager’s responsibility to oversee day to day operations across all departments including retail catering, cleaning, portering, security, pest control, linen, and helpdesk services.The General Manager will report into the Contract Director and will be instrumental in helping deliver the contractual obligations whilst surpassing the client expectations.
Ideal General Manager:
- Management experience within soft FM with a focus on cleaning and catering.
- Financial understanding and P&L management along with experience developing budgets.
- Excellent client relationship skills.
- Proven experience developing and implementing strategies to improve customer experience.
If you are keen to discuss the details further, please apply today or send your cv to Dan at COREcruitment dot com
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General Manager - Soft Services employer: COREcruitment
Contact Detail:
COREcruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Soft Services
✨Tip Number 1
Make sure to highlight your management experience in soft FM, especially in cleaning and catering. This will show that you have the relevant background for overseeing day-to-day operations.
✨Tip Number 2
Demonstrate your financial acumen by discussing your experience with P&L management and budget development. This is crucial for a General Manager role where financial oversight is key.
✨Tip Number 3
Emphasize your client relationship skills. Providing examples of how you've successfully managed client expectations in the past can set you apart from other candidates.
✨Tip Number 4
Showcase your strategic thinking by sharing instances where you've developed and implemented strategies to enhance customer experience. This aligns perfectly with the responsibilities of the role.
We think you need these skills to ace General Manager - Soft Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management experience within soft facilities management, particularly in cleaning and catering. Use specific examples to demonstrate your financial understanding and P&L management skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your ability to develop and implement strategies to improve customer experience. Mention how your previous roles have prepared you for overseeing day-to-day operations across various departments.
Highlight Client Relationship Skills: In your application, emphasize your excellent client relationship skills. Provide examples of how you've successfully managed client expectations and built strong partnerships in past roles.
Showcase Progression and Ideas: Express your enthusiasm for the open forum for involvement in the company's future direction. Share any relevant ideas or experiences that demonstrate your proactive approach to improving service offerings.
How to prepare for a job interview at COREcruitment
✨Showcase Your Management Experience
Be prepared to discuss your previous management roles in soft facilities management, particularly focusing on cleaning and catering. Highlight specific examples where you successfully led teams and improved operations.
✨Demonstrate Financial Acumen
Since financial understanding and P&L management are crucial for this role, come ready to talk about your experience with budgeting and financial oversight. Share any relevant metrics or outcomes that showcase your ability to manage finances effectively.
✨Highlight Client Relationship Skills
The role requires excellent client relationship skills, so think of instances where you built strong relationships with clients. Be ready to explain how you managed expectations and delivered exceptional service.
✨Prepare Strategic Improvement Examples
You will need to demonstrate your ability to develop and implement strategies that enhance customer experience. Prepare specific examples of strategies you've executed in the past and the positive impact they had on service delivery.
