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- Tasks: Lead a full-service hotel, ensuring excellent customer service and team development.
- Company: Join a dynamic branded resort in Blackpool, focused on growth and guest satisfaction.
- Benefits: Competitive salary up to £90,000 plus bonuses, with opportunities for professional development.
- Why this job: Be part of a vibrant culture that values creativity and high standards in hospitality.
- Qualifications: Must have 2+ years as a General Manager and 8 years in hospitality leadership roles.
- Other info: Fluent English required; ideal for those passionate about driving business success.
The predicted salary is between 54000 - 126000 £ per year.
General Manager – Branded Resort, Blackpool
Salary: Up to £90,000 + Bonus
Location: Blackpool
We are looking to recruit an experienced, personable, and confident General Manager with experience managing a full-service hotel with leisure and M&E facilities to take on this exciting opportunity in Blackpool. The role requires a polished professional who appreciates the importance of excellent customer service and can lead this property forward, seizing on all business opportunities.
Reporting to the Regional Operations Director, we’re looking for a leader, someone who knows running a hotel is all about guests and the team, as well as the finances. We want someone who will coach and develop the team, whilst delivering great service across the operation and achieving the hotel’s commercial goals.
You must have / be:
- Hands-on and dynamic
- Able to review and implement procedures and SOPs to continually improve the business
- Thriving in a culture of development and supporting staff training
- Keen eye for details and strong standards to constantly drive the highest standards
- Instigating a casual yet high-standards culture
- Pro-actively seeking opportunities and ways to maximize revenue and develop service offered
Key requirements:
- At least 2 years as a General Manager and 8 years’ experience in the Hospitality Industry (in leadership roles)
- Fluent in English, both written and spoken
- Creative, with a big personality and looking for a group that is different and in development
- A passion for hospitality that transpires in everything you do
- Excellent communicator and a leader
- A team player in a fast-growing and fast-evolving business and industry
- Experience managing budgets, revenue proposals, creating business plans, as well as short, medium, and long-term strategies
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General Manager - Branded Resort, Blackpool employer: COREcruitment
Contact Detail:
COREcruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Branded Resort, Blackpool
✨Tip Number 1
Make sure to showcase your leadership skills during the interview. Share specific examples of how you've successfully managed teams in the past, especially in high-pressure situations. This will demonstrate your ability to lead and develop a team effectively.
✨Tip Number 2
Familiarize yourself with the latest trends in the hospitality industry, particularly in leisure and M&E facilities. Being able to discuss these trends and how they can be applied to improve the resort will show your proactive approach and passion for the industry.
✨Tip Number 3
Prepare to discuss your experience with budget management and revenue proposals. Highlight any successful strategies you've implemented in previous roles that have led to increased revenue or improved financial performance.
✨Tip Number 4
Emphasize your commitment to excellent customer service. Be ready to share stories that illustrate how you've gone above and beyond to enhance guest experiences, as this aligns perfectly with the expectations for this role.
We think you need these skills to ace General Manager - Branded Resort, Blackpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing full-service hotels, particularly focusing on your leadership roles and achievements in the hospitality industry. Use specific examples that demonstrate your ability to improve service standards and maximize revenue.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your hands-on approach to management. Mention how your leadership style aligns with the company's culture and your commitment to developing your team while achieving commercial goals.
Highlight Relevant Experience: In your application, emphasize your experience in managing budgets, creating business plans, and implementing procedures. Provide concrete examples of how you've successfully led teams and improved operational efficiency in previous roles.
Showcase Communication Skills: Since excellent communication is key for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of how you've successfully led teams and engaged with guests in past positions.
How to prepare for a job interview at COREcruitment
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, focusing on your coaching and development strategies.
✨Demonstrate Your Customer Service Philosophy
Since excellent customer service is key for this role, articulate your approach to ensuring guest satisfaction. Discuss any initiatives you've implemented that improved service standards or enhanced the guest experience.
✨Discuss Financial Acumen
Highlight your experience with budgets, revenue proposals, and business planning. Be ready to discuss how you've previously maximized revenue and achieved commercial goals in your past roles.
✨Emphasize Your Adaptability
The hospitality industry is fast-evolving, so it's important to convey your ability to adapt to change. Share examples of how you've thrived in dynamic environments and how you support staff training and development.
