At a Glance
- Tasks: Lead and inspire a diverse team to deliver exceptional guest experiences in a luxury resort.
- Company: 5-star Mediterranean resort known for its luxury and hospitality.
- Benefits: Competitive salary, career progression, and the chance to work in a stunning location.
- Why this job: Join a prestigious team and elevate your career in the luxury hospitality industry.
- Qualifications: Proven experience in a 5-star hotel and expertise in OPERA Cloud/V5.
- Other info: Dynamic multicultural environment with opportunities for professional growth.
The predicted salary is between 2500 - 3500 £ per month.
Set against the backdrop of the Mediterranean, this 5-star property is a benchmark for luxury and scale. With over 300+ bedrooms and an international clientele, they blend the warmth of Mediterranean hospitality with the rigorous precision of global luxury standards.
As Front Office Manager, you will be the heartbeat of the hotel’s operations. You will lead, inspire, and develop an international team of 20 professionals, ensuring that the guest journey—from pre‑arrival to departure—is seamless, personalized, and reflective of a true 5‑star experience.
- Strategic Leadership: Manage the daily operations of the Front Desk, for a high‑volume, 300+ room environment.
- Standard Bearer: Maintain and elevate service levels in line with Forbes 5* Standards and/or international 5‑star benchmarks.
- Team Development: Mentor a diverse, multicultural team of 20, fostering a culture of excellence and professional growth.
- System Expertise: Drive efficiency through OPERA, ensuring guest data, key info and billing are managed with absolute precision.
- Guest Centricity: Act as the primary point of escalation for guest feedback, turning challenges into opportunities for "wow" moments.
The Experience: You have a proven track record as a Front Office Manager in a 300+ room 5‑star hotel. Luxury Pedigree: Direct experience within a Forbes 5* rated or high‑end 5* luxury international environment is essential. The Manager: You are a natural leader with experience managing large, international teams and a passion for multicultural work environments. Technical Proficiency: Expert‑level knowledge of OPERA Cloud/V5 is required. The Personality: You are resilient, ultra‑organized, and possess that specific Mediterranean flair for hospitality combined with a "perfectionist" mindset. Languages: Fluency in English is mandatory; other languages are advantageous.
Salary: €3,000 – €4,000 Gross per month (depending on experience). Opportunity to work in a world‑class destination with a prestigious international team. Career progression opportunities within a global luxury group.
Front Office Manager | 5 Luxury Resort in the Mediterranean employer: COREcruitment
Contact Detail:
COREcruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Manager | 5 Luxury Resort in the Mediterranean
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury resorts. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your personality! When you get an interview, let your Mediterranean flair shine through. Share stories that highlight your leadership skills and how you've created 'wow' moments for guests in the past.
✨Tip Number 3
Be prepared to demonstrate your expertise with OPERA. Brush up on your technical skills and be ready to discuss how you've used the system to enhance guest experiences and streamline operations in previous roles.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Front Office Manager | 5 Luxury Resort in the Mediterranean
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your dedication to providing exceptional service and how you embody the Mediterranean warmth we value at StudySmarter.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Front Office Manager role. Highlight your experience in managing large teams and your expertise with OPERA, as these are key to impressing us and showing you’re the right fit for our luxury environment.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your qualifications and achievements. Remember, we appreciate a well-structured application that reflects your organisational skills!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our stunning Mediterranean resort.
How to prepare for a job interview at COREcruitment
✨Know Your Luxury Standards
Familiarise yourself with Forbes 5-star standards and how they apply to the role of Front Office Manager. Be ready to discuss specific examples of how you've maintained or elevated service levels in your previous positions.
✨Showcase Your Leadership Skills
Prepare to share your experiences in managing diverse teams. Highlight instances where you inspired and developed your team, especially in high-pressure environments. This will demonstrate your capability to lead a multicultural team effectively.
✨Master OPERA Systems
Brush up on your knowledge of OPERA Cloud/V5. Be prepared to discuss how you've used this system to enhance guest experiences and streamline operations. Showing your technical proficiency will set you apart from other candidates.
✨Emphasise Guest Centricity
Think of examples where you've turned guest feedback into positive outcomes. Discuss how you approach challenges and create 'wow' moments for guests, as this is crucial for a Front Office Manager in a luxury setting.