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- Tasks: Lead a dynamic team to create unforgettable guest experiences in a fun social entertainment venue.
- Company: Top social entertainment venue in Essex, perfect for food and fun lovers.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Why this job: Join a vibrant team and make a real impact in the hospitality industry.
- Qualifications: 1+ years of AGM or small site GM experience in hospitality.
- Other info: Passion for food and drink is a must; bonus qualifications are a plus!
The predicted salary is between 40000 - 45000 £ per year.
This is a great opportunity for a manager to work with one of the top social entertainment venues around at the moment. A great place to eat, drink and play like never played before in a great mix of fun and interactive games designed for all ages and skillsets.
The Role:
- Supporting the GM in leading a diverse and dynamic team to anticipate and exceed the needs of the Guests.
- Working closely with the Senior Management to coach and develop teammates.
- Delivering on business KPIs by driving revenue and managing cost with an ‘own it’ philosophy at the core.
- Leading from the front in creating a best-in-class Guest experience and being true to the brand.
- Exceptional ability to communicate fast changing operational needs, whilst bringing people with them.
- Fostering strong relationships with all teammates, support team and guests.
- Leading by example within all roles and departments.
- Resolving service issues with grace and empathy, focused on always finding the best outcome for our Guests.
- Providing a safe and high-quality working environment for our teammates and annual guests.
- Partnering closely with the GM on all operations and people related matters.
What they want:
- 1+ years’ experience at AGM level, or small site GM experience, in a Hospitality or similar industry.
- Proven record of managing a large team, including Management level.
- Track record of delivering on key KPIs.
- Passion and love of food and drink.
- Ability to work flexible hours.
- People focused, natural empathy and strong emotional intelligence.
If you have the following (Bonus):
- WSET Level 2.
- Food Safety Level 3.
- First Aid & Fire Marshall.
- Personal Licence.
Assistant General Manager in Essex employer: COREcruitment
Contact Detail:
COREcruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in Essex
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even hit up local venues to chat with managers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for food and drink shine through. Share your experiences and how you've led teams in the past. Remember, they want someone who can create a fun atmosphere!
✨Tip Number 3
Be proactive! If you see a venue you love, don’t wait for them to post a job. Reach out directly and express your interest. A little initiative can go a long way in landing that Assistant General Manager role.
✨Tip Number 4
Keep learning! Brush up on your skills related to KPIs and team management. Consider taking a short course or certification that aligns with the role. It shows you're committed and ready to hit the ground running when you land the job!
We think you need these skills to ace Assistant General Manager in Essex
Some tips for your application 🫡
Show Your Passion: Let your love for food, drink, and social entertainment shine through in your application. We want to see that you’re genuinely excited about the role and the venue!
Highlight Your Experience: Make sure to detail your previous experience as an AGM or GM. We’re looking for a proven track record, so don’t hold back on showcasing your achievements and how you’ve driven KPIs.
Be Personable: Since this role is all about people, let your personality come through in your writing. We want to know how you connect with teammates and guests, so share some examples of your empathy and emotional intelligence.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at COREcruitment
✨Know the Venue Inside Out
Before your interview, make sure you research the social entertainment venue thoroughly. Understand their offerings, the atmosphere they create, and what sets them apart from competitors. This knowledge will help you demonstrate your passion for the brand and show that you're genuinely interested in contributing to their success.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll be leading a diverse team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and development skills. Highlight specific instances where you resolved conflicts or improved team performance, as this will resonate well with the interviewers.
✨Emphasise Your Guest Experience Focus
The role is all about creating a best-in-class guest experience. Be ready to discuss how you've previously enhanced customer satisfaction and resolved service issues. Use real-life scenarios to illustrate your empathy and problem-solving abilities, showing that you can handle fast-changing operational needs with grace.
✨Prepare for KPI Discussions
Since delivering on business KPIs is crucial, come prepared with examples of how you've driven revenue and managed costs in previous roles. Discuss your 'own it' philosophy and how it has led to tangible results. This will demonstrate your understanding of the business side of hospitality and your commitment to achieving targets.
