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- Tasks: Lead daily operations in a luxury wellness environment and enhance guest experiences.
- Company: Premium luxury wellness brand located in the heart of London.
- Benefits: Competitive salary, career growth, and a vibrant work culture.
- Why this job: Shape wellness programmes and make a real difference in guests' lives.
- Qualifications: 3+ years in leadership within luxury wellness or spa settings.
- Other info: Join a passionate team dedicated to excellence and innovation.
The predicted salary is between 60000 - 84000 £ per year.
Location: London
Salary: £70,000 – £80,000
Key Responsibilities- Oversee daily operations across Reception, Therapies, Membership, Gym, Pool, Food & Beverage, Promotions, and Changing Rooms.
- Drive membership performance and monitor monthly results to maximise revenue.
- Maintain and develop therapy offerings aligned with the brand’s premium standards.
- Handle guest complaints efficiently and oversee all service procedures to maintain outstanding guest satisfaction.
- Assist in the procurement of operating supplies and equipment and contract third-party vendors for essential services.
- Monitor daily operational reports and make informed decisions to optimise performance.
- Ensure full compliance with all operating controls, policies, procedures, and service standards.
- Deliver staff training focused on upselling memberships and ancillary services.
- Safeguard operational quality, health and safety, and regulatory compliance across all areas.
- Plan and enhance wellness, fitness, and lifestyle programmes, including retreats and special initiatives.
- Ensure facilities are maintained to the highest standards of cleanliness, safety, and presentation.
- Minimum 3 years in a leadership role within luxury wellness, spa, or leisure environments.
- Strong background in health, fitness, and wellness operations.
- Demonstrated ability to lead, motivate and develop team members.
- Excellent communication and interpersonal skills with an engaging, motivational style.
- Fluent in English with strong administrative and organisational ability.
- High personal standards, attention to detail, and professional presentation.
For further information or a confidential discussion, please contact the recruiter or call [phone number].
Director of Wellness employer: COREcruitment
Contact Detail:
COREcruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Wellness
✨Tip Number 1
Network like a pro! Reach out to your connections in the wellness industry and let them know you're on the hunt for a Director of Wellness role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company’s wellness philosophy and recent initiatives. Tailor your responses to show how your experience aligns with their premium standards and how you can drive membership performance.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that resonate with your values. Use our website to find roles that match your passion for luxury wellness, and make sure to highlight your leadership skills in your conversations.
✨Tip Number 4
Follow up after interviews! A quick thank-you email reiterating your enthusiasm for the role can set you apart from other candidates. It shows you’re genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Director of Wellness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the key responsibilities and skills mentioned in the job description. Highlight your experience in luxury wellness and leadership roles to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about wellness and how your background aligns with our premium standards. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your duties; showcase your achievements! Use specific examples of how you’ve driven performance or improved guest satisfaction in previous roles. We love numbers and success stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at COREcruitment
✨Know Your Wellness Stuff
Make sure you brush up on the latest trends in luxury wellness and fitness. Be ready to discuss how you can enhance therapy offerings and drive membership performance. Showing your passion for wellness will definitely impress them!
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Think about specific situations where you motivated staff or improved service standards. They’ll want to see that you can inspire and develop a team in a high-pressure environment.
✨Be Ready for Operational Questions
Expect questions about managing daily operations and ensuring compliance with health and safety regulations. Have some strategies in mind for optimising performance and maintaining high standards across all areas, from the gym to food and beverage.
✨Engage with Your Communication Style
Practice your communication skills before the interview. You’ll need to demonstrate your ability to handle guest complaints and maintain outstanding satisfaction. Use role-play scenarios to get comfortable with potential questions they might ask.
