Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage high-impact partnerships with FTSE 100 clients.
- Company: Join a fast-growing business shaping the UK's growth economy.
- Benefits: Enjoy a competitive salary, bonuses, and access to exclusive events.
- Why this job: Be part of a dynamic team where your contributions truly matter.
- Qualifications: Experience in client services or B2B account management is essential.
- Other info: Hybrid working model available for better work-life balance.
The predicted salary is between 44000 - 52000 £ per year.
Location: London / Hybrid
Salary: A£55,000-A£65,000 + performance bonus
The Role: We are looking for a dynamic Client Services Manager to join a fast-growing business and take the lead on managing and delivering high-impact, long-lasting partnerships. You will work closely with senior stakeholders, including FTSE 100 clients, and ensure that every partnership is flawlessly executed, maximising value and ensuring client satisfaction. This isn’t just account management - it’s about strategic delivery, creative problem-solving, and commercial growth. You will drive retention, renewals, and upsell opportunities, collaborating with teams across content, editorial, events, and membership to deliver exceptional results.
Responsibilities:
- Own the delivery of all partnership activities (events, content, branding, campaigns)
- Manage relationships with partners, ensuring they feel valued and engaged
- Spot new commercial opportunities and drive upsells/renewals
- Collaborate with internal teams to ensure every promise is delivered
- Build and maintain strong relationships with senior-level stakeholders, including FTSE 100 clients
- Proactively suggest new ways to deliver value and improve client experience
Experience:
- Proven experience in client services, partnerships, or B2B account management
- Strong project management skills and attention to detail
- Experience with senior commercial decision-makers
- The ability to work with FTSE 100 teams and C-suite stakeholders
- A commercial instinct for spotting opportunities and growth
- A passion for business, growth, and meaningful relationships
Benefits:
- Salary: A£55,000-A£65,000 + bonus
- Opportunity to work with top UK brands and global partners
- Be part of a fast-growing company shaping the UK's growth economy
- Access to flagship events and a CEO community
- A supportive and ambitious team where your impact is felt
Client Services Manager employer: COREcruitment
Contact Detail:
COREcruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Manager
✨Tip Number 1
Familiarise yourself with the key players in the FTSE 100 and understand their business models. This knowledge will help you engage more effectively with potential clients and demonstrate your value during interviews.
✨Tip Number 2
Network strategically by attending industry events and conferences where you can meet professionals from top companies. Building relationships in person can give you an edge when applying for the Client Services Manager role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships and driven growth in previous roles. Highlighting your achievements will showcase your capability to handle the responsibilities of this position.
✨Tip Number 4
Research StudySmarter's current partnerships and projects. Being knowledgeable about our work will allow you to tailor your conversations and show genuine interest in how you can contribute to our success.
We think you need these skills to ace Client Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client services, partnerships, or B2B account management. Use specific examples that demonstrate your project management skills and ability to work with senior stakeholders.
Craft a Compelling Cover Letter: In your cover letter, express your passion for business growth and meaningful relationships. Mention how your experience aligns with the responsibilities of the Client Services Manager role and provide examples of how you've successfully managed partnerships in the past.
Showcase Your Problem-Solving Skills: Include instances where you creatively solved problems or identified new commercial opportunities. This will demonstrate your strategic delivery capabilities and your instinct for spotting growth opportunities.
Highlight Collaboration Experience: Emphasise your ability to collaborate with internal teams. Provide examples of how you've worked across departments to deliver exceptional results, ensuring that every promise made to clients was fulfilled.
How to prepare for a job interview at COREcruitment
✨Research the Company and Its Clients
Before your interview, take the time to understand StudySmarter's mission and values, as well as the specific needs of their clients, especially those in the FTSE 100. This knowledge will help you demonstrate how your skills align with their goals and how you can contribute to their success.
✨Showcase Your Project Management Skills
As a Client Services Manager, strong project management skills are crucial. Be prepared to discuss specific examples from your past experiences where you successfully managed projects, met deadlines, and delivered results. Highlight your attention to detail and ability to coordinate with multiple teams.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and strategic thinking. Prepare for scenario-based questions where you might need to explain how you would handle a challenging client situation or identify new commercial opportunities. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Relationship-Building Skills
Building strong relationships with senior stakeholders is key in this role. Be ready to share examples of how you've successfully engaged with high-level clients in the past. Emphasise your communication skills and your ability to make clients feel valued and understood.
