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For Companies At a Glance
- Tasks: Create unforgettable guest experiences and lead a dynamic front office team.
- Company: Luxury boutique hotel in stunning Bermuda, focused on exceptional service.
- Benefits: Competitive salary, performance bonuses, housing allowance, and generous vacation days.
- Why this job: Join a vibrant team and elevate guest experiences in a beautiful island setting.
- Qualifications: Experience in luxury hotels, strong leadership skills, and a passion for service.
- Other info: Exciting opportunity for career growth and relocation support included.
The predicted salary is between 42000 - 45500 £ per year.
We're looking for an energetic, guest-focused professional to join a luxury boutique hotel in Bermuda as Assistant Guest Experience Manager. This is a hands-on role where you'll shape unforgettable experiences for our guests, lead a small front office team, and grow into the next step: Front Office Manager.
What You'll Do
- Curate and manage every detail of the guest journey, from pre-arrival planning to post-departure follow-up
- Work closely with all hotel departments to ensure seamless, luxury service
- Lead and inspire a team of ~15 staff to deliver exceptional experiences
- Help define and implement the hotel's guest service standards
About You
- Luxury or boutique hotel background; island experience is a must
- Personable, energetic, and hands-on
- Strong leadership skills with a focus on delivering service excellence
- Eligible to travel with US, Canada, or UK visas
- Preferred single status; male candidates encouraged
Package & Benefits
- Salary: USD $60,000–$65,000
- Annual performance bonus + gratuities based on KPIs
- Housing allowance
- 10 vacation days + 8 PTO days
- Health insurance (locally mandated)
- Work permit, relocation support, and flights covered
- Previous island or remote location experience is a strong asset
If you are keen to discuss the details further, please apply today or send your CV to Danny at COREcruitment dot com.
Assistant Guest Experience Manager (AGEM) employer: COREcruitment
Contact Detail:
COREcruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Guest Experience Manager (AGEM)
✨Tip Number 1
Get to know the hotel inside out! Research their guest experience standards and think about how you can enhance them. This will show your passion for the role and help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the hotel culture and maybe even put in a good word for you!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve led a team or resolved guest issues. This will demonstrate your hands-on approach and leadership skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Assistant Guest Experience Manager (AGEM)
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let your enthusiasm for creating unforgettable guest experiences shine through. We want to see how you can bring that energy to our luxury boutique hotel!
Tailor Your CV to the Role: Make sure your CV highlights relevant experience in luxury or boutique hotels. We’re looking for specific examples of how you've led teams and delivered exceptional service, so don’t hold back!
Be Personable and Authentic: We love a friendly vibe! Use a conversational tone in your cover letter to show us your personality. Let us know why you’re the perfect fit for our team and how you can inspire others.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at COREcruitment
✨Know the Guest Journey Inside Out
Before your interview, make sure you understand the entire guest journey at a luxury boutique hotel. Familiarise yourself with each stage, from pre-arrival to post-departure. This will help you demonstrate how you can curate unforgettable experiences and show that you’re genuinely passionate about guest satisfaction.
✨Showcase Your Leadership Skills
As an Assistant Guest Experience Manager, you'll be leading a team. Prepare examples of how you've successfully managed or inspired a team in the past. Think about specific situations where you motivated staff to deliver exceptional service, as this will highlight your leadership capabilities.
✨Research the Hotel's Service Standards
Dive into the hotel's website and social media to understand their service ethos and standards. Be ready to discuss how you can align with and enhance these standards during your interview. This shows that you’re proactive and serious about contributing to their success.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific guest situations. Think through potential scenarios, such as dealing with a dissatisfied guest or coordinating with other departments. Practising your responses will help you feel more confident and articulate during the interview.
