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For Companies At a Glance
- Tasks: Lead a large team in a fast-paced bar and restaurant environment at Heathrow.
- Company: Join a high-profile operation turning over £16 million+ annually.
- Benefits: Enjoy competitive salary, bonuses, and opportunities for career progression.
- Why this job: Be part of a dynamic team, creating exceptional guest experiences in a unique setting.
- Qualifications: Experience managing large venues and leading teams in high-pressure situations required.
- Other info: Must pass security checks and adapt to unique airport working hours.
The predicted salary is between 55000 - 65000 £ per year.
Job Description
The Concept:
An exceptional opportunity to lead one of London’s most exciting premium dining destinations. Think high-volume service, private dining, major events, and an outstanding bar operation – all within a brand that’s growing fast and full of potential.
The Role:
This isn’t your typical GM role. We’re looking for an experienced leader who thrives on the floor, builds energy in the room, and knows how to turn great service into serious revenue. You’ll work closely with Marketing and PR to drive bookings, events and brand visibility, and partner with the Head of Reservations and Guest Relations to maximise every opportunity. You’ll lead a team of 125, oversee revenues of £10–12 million, and ensure the guest experience remains second to none while pushing performance to new heights.
The Person:
- Proven experience running high-volume, premium dining operations
- Commercially sharp with a creative eye for driving revenue and optimising performance
- Confident operating at senior level, reporting into the Board and influencing business direction
- Hands-on leader who’s visible on the floor and connected to both team and guests
- Passionate about hospitality, people-focused, and collaborative by nature
- Thrives in a fast-paced, high-pressure environment and brings energy, focus, and results
This is a big role in every sense – scale, expectation, and opportunity.
Get your details to me: Kate@corecruitment.com
Senior General Manager employer: COREcruitment Ltd
Contact Detail:
COREcruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior General Manager
✨Tip Number 1
Familiarise yourself with the unique challenges of airport operations. Understanding the fast-paced environment and high footfall at Heathrow will help you demonstrate your readiness for the role during interviews.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those with experience in high-volume venues. This can provide you with insights and potentially valuable connections that could support your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed large teams in high-pressure situations. Highlighting your leadership style and decision-making skills will be crucial in showcasing your fit for this role.
✨Tip Number 4
Research the latest trends in hospitality and customer service, particularly in airport settings. Being knowledgeable about current industry standards will help you stand out as a candidate who is both passionate and informed.
We think you need these skills to ace Senior General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing large teams and high-volume venues. Use specific examples that demonstrate your ability to drive revenue and maintain high standards in a fast-paced environment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your understanding of the unique challenges of working at Heathrow. Mention how your skills align with the requirements of the Senior General Manager role and your ambition for growth within the company.
Showcase Leadership Skills: Emphasise your leadership style and how you empower and motivate your team. Provide examples of how you've successfully managed large teams in high-pressure situations, ensuring consistent service and guest satisfaction.
Highlight Commercial Acumen: Demonstrate your financial savvy by discussing your experience with managing budgets, driving revenue, and making strategic decisions. Use metrics or achievements to illustrate your success in previous roles.
How to prepare for a job interview at COREcruitment Ltd
✨Showcase Your Leadership Skills
As a Senior General Manager, you'll be leading a large team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and motivated teams in high-pressure environments.
✨Demonstrate Commercial Acumen
This role requires a strong understanding of financial performance. Be ready to talk about your experience with managing budgets, driving revenue, and making smart commercial decisions that have positively impacted previous operations.
✨Emphasise Your Passion for Hospitality
The interviewers will want to see your enthusiasm for creating exceptional guest experiences. Share specific instances where you went above and beyond to ensure customer satisfaction in your previous roles.
✨Prepare for Unique Working Patterns
Heathrow operates on a different schedule than most venues. Be honest about your flexibility and willingness to adapt to early mornings and late finishes, and share any relevant experiences that demonstrate your ability to thrive in such an environment.
