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For Companies At a Glance
- Tasks: Lead a large team in a fast-paced bar and restaurant environment at Heathrow.
- Company: Join a high-profile operation turning over £16 million+ annually.
- Benefits: Enjoy competitive salary, bonuses, and opportunities for career progression.
- Why this job: Be part of a dynamic team, creating exceptional guest experiences in a unique setting.
- Qualifications: Experience managing large venues and leading teams in high-pressure situations required.
- Other info: Must pass security checks and adapt to unique airport working hours.
The predicted salary is between 55000 - 65000 £ per year.
Job Description
Senior General Manager – Bar & Restaurant Operation
Heathrow (T3)
£65,000 – £75,000 + bonus
The Opportunity:
This is a huge role – one of the busiest, most high-profile operations in the airport. Turning over £16 million+ annually, with a team of around 120, it’s a flagship site that needs a Senior GM who can keep standards sky-high while driving serious commercial performance. Heathrow is unique – high pressure, fast pace, and non-stop – but the rewards and progression are just as big.
The Role:
- Lead and develop a large team across a 60/40 wet-to-dry split
- Keep operations tight, service consistent, and the guest experience flawless, even at peak footfall.
- Drive revenue, manage costs, and make smart commercial decisions that keep this site at the top.
- You’ll be hands-on, visible, and setting the pace.
- Heathrow runs differently: early mornings, late finishes, and every day is different. This isn’t a desk job – you’ll be on the floor, in the thick of it.
The Person:
- Experience running large, branded, high-volume venues (bars, pubs, or restaurants).
- Proven track record leading teams of 100+ in high-pressure, high-footfall environments.
- Commercially sharp and financially astute – comfortable handling big numbers and big targets.
- Strong people manager – able to delegate, empower, and motivate.
- Passionate about hospitality – thrives on creating a brilliant guest experience.
- Decisive, ambitious, and ready to step up into bigger roles within the group (regional opportunities available).
- Must be able to pass Heathrow’s 5-year security checks (including overseas residency if applicable).
- Comfortable with the unique working patterns that come with an airport operation.
For more information, please contact kate@corecruitment.com or click apply
Senior General Manager employer: COREcruitment Ltd
Contact Detail:
COREcruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior General Manager
✨Tip Number 1
Familiarise yourself with the unique challenges of airport operations. Understanding the fast-paced environment and high footfall at Heathrow will help you demonstrate your readiness for the role during interviews.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those with experience in high-volume venues. This can provide you with insights and potentially valuable connections that could support your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed large teams in high-pressure situations. Highlighting your leadership style and decision-making skills will be crucial in showcasing your fit for this role.
✨Tip Number 4
Research the company’s values and recent developments. Being able to align your personal passion for hospitality with their mission will make a strong impression during your discussions.
We think you need these skills to ace Senior General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing large teams and high-volume venues. Use specific examples that demonstrate your ability to drive revenue and maintain high standards in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the unique challenges of operating in an airport setting. Mention your leadership style and how you empower your team to deliver exceptional guest experiences.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements that reflect your commercial acumen. For instance, mention any significant revenue growth or cost management strategies you've successfully implemented in previous roles.
Prepare for the Interview: If selected for an interview, be ready to discuss your hands-on management approach and how you handle high-pressure situations. Prepare examples of how you've motivated teams and made strategic decisions that positively impacted operations.
How to prepare for a job interview at COREcruitment Ltd
✨Showcase Your Leadership Skills
As a Senior General Manager, you'll be leading a large team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and motivated teams in high-pressure environments.
✨Demonstrate Commercial Acumen
This role requires a strong understanding of financial performance. Be ready to talk about how you've driven revenue and managed costs in previous roles, and share specific strategies that have worked for you.
✨Emphasise Your Passion for Hospitality
The interviewers will want to see your enthusiasm for creating exceptional guest experiences. Share stories that highlight your commitment to hospitality and how you've gone above and beyond to ensure customer satisfaction.
✨Prepare for Unique Working Patterns
Heathrow operates on a different schedule than most places. Be honest about your flexibility and readiness to adapt to early mornings and late finishes, and discuss how you manage work-life balance in such an environment.
