Reservations Agent (Nights)

Reservations Agent (Nights)

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage accommodation bookings for high-net worth clients in a fast-paced environment.
  • Company: Join a growing boutique accommodation business supporting the creative industries.
  • Benefits: Enjoy excellent long-term progression and hands-on training opportunities.
  • Why this job: Be part of a dynamic team with a focus on detail and client satisfaction.
  • Qualifications: 2–3+ years in a booking or reservations role; strong communication and memory skills required.
  • Other info: Must be available for rotating shifts between 9am and 6:30pm.

The predicted salary is between 24000 - 36000 £ per year.

We are excited to be working with a boutique accommodation business who support their clients across the creative industries. The company is growing steadily, offering excellent long-term progression and hands-on training.

As a booking agent, you will have experience across reservations from hotels, agencies or airlines. You will handle accommodation bookings for clients, working in a fast-paced, detail-oriented environment. This includes coordinating group bookings, liaising with hotels and estate agents, and ensuring high levels of confidentiality.

  • Manage end-to-end accommodation bookings for high-net worth clients
  • Handle serviced apartments, hotels, and private lettings
  • 2–3+ years in a booking/reservations/travel agency role
  • Strong communication and memory skills—note-taking and attention to detail are key
  • Backgrounds in hotels, airlines, production, or admin all welcome
  • MUST be able to work rotating shifts between 9am and 6:30pm

Reservations Agent (Nights) employer: COREcruitment Ltd

As a Reservations Agent with our boutique accommodation business in London, you will thrive in a dynamic and supportive work environment that champions creativity and collaboration. We offer comprehensive training and clear pathways for career advancement, ensuring that your professional growth is nurtured while you manage high-profile bookings for discerning clients. Join us to be part of a vibrant team that values attention to detail and fosters a culture of excellence in the heart of one of the world's most exciting cities.
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Contact Detail:

COREcruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reservations Agent (Nights)

✨Tip Number 1

Familiarise yourself with the specific types of accommodation the company offers. Research boutique hotels and serviced apartments in London to understand their unique selling points, as this knowledge will help you stand out during interviews.

✨Tip Number 2

Brush up on your communication skills, especially in a fast-paced environment. Practise scenarios where you might need to coordinate group bookings or handle client queries efficiently, as this will demonstrate your readiness for the role.

✨Tip Number 3

Network with professionals in the travel and hospitality industry. Attend events or join online forums related to reservations and booking agents to gain insights and potentially make connections that could lead to job referrals.

✨Tip Number 4

Prepare to discuss your previous experience in detail, particularly any roles involving high-net worth clients. Be ready to share specific examples of how you managed bookings and maintained confidentiality, as this will highlight your suitability for the position.

We think you need these skills to ace Reservations Agent (Nights)

Strong Communication Skills
Attention to Detail
Memory Retention
Customer Service Skills
Time Management
Problem-Solving Skills
Organisational Skills
Experience with Booking Systems
Knowledge of Accommodation Types
Confidentiality Awareness
Ability to Work Under Pressure
Team Collaboration
Flexibility in Working Hours
Proficiency in Microsoft Office Suite

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in reservations, booking, or travel agency roles. Emphasise any specific skills related to handling high-net worth clients and detail-oriented tasks.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your experience in the creative industries and how it aligns with the company's values and goals.

Highlight Communication Skills: Since strong communication is essential for this role, provide examples in your application of how you've successfully communicated with clients or colleagues in previous positions.

Showcase Attention to Detail: In your application, include specific instances where your attention to detail made a difference in your work. This could be in managing bookings, coordinating group arrangements, or ensuring confidentiality.

How to prepare for a job interview at COREcruitment Ltd

✨Showcase Your Experience

Make sure to highlight your previous experience in reservations, whether it's from hotels, agencies, or airlines. Be prepared to discuss specific examples of how you've successfully managed bookings and handled client requests.

✨Demonstrate Attention to Detail

Since the role requires a high level of detail orientation, be ready to provide examples of how you've ensured accuracy in your past roles. Mention any systems or processes you used to keep track of bookings and client information.

✨Communicate Clearly

Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You might also want to prepare for questions about how you handle difficult conversations with clients or partners.

✨Prepare for Shift Work

As the job involves rotating shifts, be ready to discuss your flexibility and willingness to work different hours. It’s a good idea to mention any previous experience you have with shift work and how you manage your time effectively.

Reservations Agent (Nights)
COREcruitment Ltd
C
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