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For Companies At a Glance
- Tasks: Lead the order management function and ensure efficient processing of customer orders.
- Company: Join a fast-growing FMCG business with a stellar reputation in London.
- Benefits: Enjoy a competitive salary of £45-50K plus benefits and genuine career progression.
- Why this job: Perfect for ambitious individuals looking to make an impact in a dynamic environment.
- Qualifications: Experience in order processing, especially with Amazon and Shopify, is essential.
- Other info: Be the main point of contact for key accounts and drive operational efficiency.
The predicted salary is between 39000 - 52000 £ per year.
My client is a fast-growing non-food FMCG business who have a great reputation. They are seeking an Order Processing Manager to join their team. The successful Order Processing Manager will be responsible for leading their order management function, ensuring the efficient and accurate processing of customer orders, enabling timely delivery and exceptional service across their B2B and B2C channels.
This is an exciting position perfect for ambitious Processing or Fulfilment Managers to join a growing business who can offer genuine career progression opportunities.
Responsibilities Include:
- Processing Amazon and Shopify Orders.
- Oversee the end-to-end order processing workflow, from order entry to dispatch and invoicing.
- Ensure SLAs are consistently met.
- Liaise with sales, logistics, and warehouse teams to coordinate order fulfilment.
- Resolve order-related issues, stock discrepancies, and delivery challenges.
- Maintain ERP/order management systems and continuously improve processes.
- Produce regular reports on order volumes, errors, lead times, and team KPIs.
- Act as the main point of contact for key accounts on order status and queries.
- Drive efficiency and accuracy while scaling operations in line with business growth.
The Ideal Order Processing Manager Candidate:
- Proven experience in a similar Order Processing, Order Management, or Operations role within an FMCG or related industry.
- Must have experience processing Amazon and Shopify orders.
- Strong understanding of order fulfilment workflows and supply chain coordination.
- Exceptional organisational and problem-solving skills.
- Detail-oriented with a continuous improvement mindset.
If you are keen to discuss the details further, please apply today or send your CV to Mikey at COREcruitment dot com / mikey@corecruitment.com.
Contact Detail:
COREcruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Processing Manager
✨Tip Number 1
Familiarise yourself with the specific order processing systems used by FMCG businesses, especially Amazon and Shopify. Understanding these platforms will not only help you in interviews but also demonstrate your proactive approach to the role.
✨Tip Number 2
Network with professionals in the FMCG sector, particularly those involved in order management. Attend industry events or join relevant online forums to gain insights and potentially get referrals that could lead to job opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved order processing workflows in previous roles. Highlighting your problem-solving skills and ability to drive efficiency will set you apart from other candidates.
✨Tip Number 4
Research the company’s values and recent developments in their business. Tailoring your conversation during interviews to align with their goals and demonstrating your enthusiasm for their growth can make a strong impression.
We think you need these skills to ace Order Processing Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in order processing and management, especially with Amazon and Shopify. Use specific examples that demonstrate your skills in handling order fulfilment workflows and supply chain coordination.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the FMCG industry and your understanding of the role. Mention your problem-solving skills and detail-oriented approach, and explain how you can contribute to improving processes within the company.
Highlight Achievements: In both your CV and cover letter, include quantifiable achievements from previous roles. For instance, mention any improvements you made in order processing efficiency or how you resolved significant order-related issues.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at COREcruitment Ltd
✨Know Your Order Processing Workflows
Familiarise yourself with the end-to-end order processing workflow, especially in relation to Amazon and Shopify. Be prepared to discuss how you have managed similar processes in your previous roles and any improvements you implemented.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've resolved order-related issues or stock discrepancies in the past. Highlight your approach to problem-solving and how it contributed to maintaining service levels and customer satisfaction.
✨Showcase Your Organisational Skills
As an Order Processing Manager, organisation is key. Be ready to share specific strategies you use to manage multiple orders and ensure timely delivery. Discuss any tools or systems you’ve used to enhance efficiency.
✨Highlight Continuous Improvement Mindset
Discuss your experience with process improvement initiatives. Share examples of how you've identified inefficiencies in order management and the steps you took to enhance those processes, demonstrating your commitment to continuous improvement.
