Operations Manager

Operations Manager

Kent Full-Time 76000 - 114000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead food and beverage operations across multiple gastro pubs, ensuring exceptional service and operational excellence.
  • Company: Join a well-established hospitality group with a growing portfolio in Kent and East Sussex.
  • Benefits: Enjoy a strategic role with opportunities for growth and influence in a dynamic environment.
  • Why this job: Make a significant impact in hospitality while shaping the future of a respected group.
  • Qualifications: Must have senior multi-site F&B operations experience, particularly in pubs, with strong leadership skills.
  • Other info: Willingness to travel frequently across Kent and East Sussex is required.

The predicted salary is between 76000 - 114000 £ per year.

Are you a strategic leader with a passion for exceptional hospitality? Do you have experience leading food and beverage operations across multiple gastro pubs or restaurant sites? Are you ready to make a big impact in a senior role with scope to shape the future of a growing hospitality group? If this sounds like you, read on — this could be your next big move.

My client is a well-established and ambitious group with a portfolio of pubs and restaurants across Kent and East Sussex. They’re on the hunt for a Head of Operations to lead from the front, elevate their food and drink offering, and drive operational excellence across all sites. This is a highly visible, strategic and hands-on role, reporting directly to the COO. You’ll work alongside the Group Executive Chef and senior leadership team to influence every aspect of service delivery, training, menu development, and customer experience — while ensuring commercial success and consistency.

What we’re looking for:

  • Proven experience in a senior multi-site F&B operations role – MUST have pub experience to apply & lead Area Managers before
  • Deep knowledge of gastro pub management
  • Strong leadership and communication skills, able to inspire teams at all levels
  • A commercial mindset with a solid track record of driving revenue and profitability
  • A hands-on, adaptable leadership style with the ability to work independently
  • Willingness to travel frequently across Kent and East Sussex
  • A real passion for hospitality and delivering outstanding guest experiences

This is an excellent opportunity for someone looking to take the next step in their hospitality leadership career — helping shape the future of a respected and growing group. If you’re ready to lead, grow, and make your mark — apply today or send your CV to Stuart Hills OR call 0207 790 2666.

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Contact Detail:

COREcruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager

✨Tip Number 1

Network with professionals in the hospitality industry, especially those who have experience in gastro pubs. Attend local events or join relevant online groups to connect with potential colleagues and learn about the latest trends in operations management.

✨Tip Number 2

Research the company thoroughly before your interview. Understand their values, mission, and recent developments. This will not only help you tailor your conversation but also demonstrate your genuine interest in the role and the organisation.

✨Tip Number 3

Prepare to discuss specific examples from your past experiences that showcase your leadership skills and operational successes. Highlight instances where you've driven revenue growth or improved guest experiences in a multi-site environment.

✨Tip Number 4

Be ready to articulate your vision for the future of the food and beverage operations within the company. Think about innovative ideas you could bring to the table that align with their goals and how you can contribute to their growth.

We think you need these skills to ace Operations Manager

Strategic Leadership
Multi-Site Operations Management
Food and Beverage Expertise
Gastro Pub Management
Team Leadership
Communication Skills
Commercial Acumen
Revenue Generation
Profitability Analysis
Adaptability
Customer Experience Enhancement
Training and Development
Menu Development
Operational Excellence
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in multi-site food and beverage operations, particularly in gastro pubs. Emphasise your leadership roles and any achievements that demonstrate your ability to drive revenue and profitability.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your strategic vision for the role. Mention specific examples of how you've elevated service delivery and customer experience in previous positions.

Highlight Relevant Skills: In your application, focus on your strong leadership and communication skills. Provide examples of how you've inspired teams and improved operational excellence in past roles.

Showcase Your Knowledge of the Industry: Demonstrate your deep knowledge of gastro pub management and the hospitality industry in your application. Discuss trends you've noticed and how you would apply them to enhance the group's offerings.

How to prepare for a job interview at COREcruitment Ltd

✨Showcase Your Leadership Skills

As an Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, particularly in multi-site food and beverage operations. Highlight your experience in inspiring and motivating staff to achieve operational excellence.

✨Know the Company Inside Out

Research the hospitality group thoroughly before your interview. Understand their values, mission, and the specific challenges they face in the industry. This knowledge will allow you to tailor your responses and show that you're genuinely interested in contributing to their success.

✨Prepare for Scenario-Based Questions

Expect to be asked about how you would handle specific situations related to operations management. Think about scenarios involving team conflicts, customer complaints, or menu development. Practising your responses will help you articulate your thought process and decision-making skills effectively.

✨Demonstrate Your Passion for Hospitality

Your enthusiasm for the hospitality industry should shine through during the interview. Share personal anecdotes or experiences that highlight your commitment to delivering outstanding guest experiences. This will resonate well with the interviewers and reinforce your suitability for the role.

Operations Manager
COREcruitment Ltd
Location: Kent
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